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21.com experiences

Online casinos strive to conquer more and more the net. Wherever you look: More and more casinos are coming onto the market, vying for the favor of customers and having great offers in their portfolio. One of these casinos is the brand21.com. Its advantages and disadvantages are examined in detail in the following 21.com test. The customer does not have to fear fraud or rip-off here, because the provider is properly licensed.

🥇 Best seller
⭐| ||67Bewertung 4.5 / 5.0
🎲 Game selection Large selection of slot games
💻 Software NetEnt
🎁 Bonus Offer 121% up to 300CAD/EUR/USD deposit bonus
⚖️Regulation
🏆 21.comPlay now!

Our experiences at a glance

The 21.com experiences are " across the board” very positively. This is due to several factors. For example, the provider can shine with a great range of games from different categories. There are a variety of slot machines, also called slot games. These come from different manufacturers and cover several subject areas. In addition, the registration process is relatively easy to deal with. Of course, the deposit and withdrawal factors also play a certain role in order to be able to enjoy the offer. The payment methods offered are convincing here and offer the customer variety. A mobile offer of the games is also available. Of course, this is also a safe and reputable provider, which is proven by a valid gaming license.

Company Imperium Network Solutions Limited
Address|| |117 233 – 237 Old Marylebone Road, London NW1 5QT,
Registration Number #000-038720-R-319481-006
Regulation/ License Gambling Commission
Phone
Email [email protected]
Live Chat yes

21.com in check: Fraud or serious?

Whenever it comes to online casinos, the factors seriousness and Security plays a key role. No wonder, because which customer would like to start with a provider where he cannot be sure whether there are some "crooked things" running in the background. However, the 21.com experience shows that these worries and fears are completely misplaced here. Because with the Gambling Commission from Great Britain, the provider operates under the watchful eyes of one of the most well-known gambling authorities.

Offer

The offeran online casino spielt bei dessen Bewertung eine zentrale Rolle. In der Regel legen die Betreiber viel Wert auf einen gesunden Mix aus Spielautomaten. Das 21.com greift diesen Grundgedanken auf und hat eine Reihe von besonderen Spielen im Köcher.

21.com's website
Vorschaubild Lobby 21.comVorschaubild Support 21.com

Slots

Slot Games take in the ranks of online games of chance an ever larger space. Of course, they are also assigned their own category here. If you click on the menu item, the player opens up a sea of ​​slot machines. The offer includes, for example, absolute classics such as Starburst, Twin Spin or Gonzo's Quest. The slots in this online gaming library come from well-known manufacturers, including NetEnt. These slots have a high recognition value and are characterized by great graphics, simple gameplay and attractive prizes. The customer can sort the slots according to different aspects for a better overview. Even those who are looking for a particularly profitable slot can be helped. The slots can also be sorted by the RTP, the return to player. The RTP is the payout ratio and indicates how much of the bets made is paid out to the customer as a percentage.

Bonus for new customers

A bonus is always a great thing for many customers. Because a bonus can either provide additional credit or free spins for online slots. In some cases, a combination of both elements is even possible. As experience shows, the customer can fall back on several bonuses here.

For example, new customers already receive a bonus if they just register. As a thank you, there are 21 free spins for the classic slot game, Starburst. But most online casinos don't just rely on free spins to say thank you to the customer. Of course there are also bonuses with a certain monetary value that the customer can fall back on. The good thing about 21.com: Every new customer receives a first deposit bonus of up to 121% when registering. In total, a bonus sum of 300CAD/EUR/USD can be dusted off here.

Deposit bonus: 121% up to 300CAD/EUR/USD
Bonus conditions:| ||198 Einsatz Bonusgeld (35x)
Validity:
Other bonuses: Hangover bonus, stairs -Bonus

In addition to the welcome bonus, there are also other bonuses that can be credited to the customer. For example, there is the so-called hangover bonus. This applies to the first deposits made on Monday or Tuesday. The bonus is 21 percent and has a volume of 210 CADs. For players who like to be in action at the weekend, there is also the stair bonus. This bonus is staggered and depends on the amount of the deposit. Up to a deposit of 49.99 euros, a ten percent bonus is paid, up to 99.99 euros 20 percent and up to 500 euros 30 percent on the deposit.

There are many good reasons for one Bonus. However, players must also keep in mind that a bonus is always subject to conditions. You can't just collect a bonus and then cash out the money straight away. For example, winnings from free spins are treated like bonus money and cannot exceed KES/EUR/USD100. Should the winnings be larger, the excess will be removed from the bonus account. In order for the welcome bonus funds to be cleared, the bonus amount must be wagered a total of 35 times. Only then is the bonus considered cleared. Warning: Not all games offered by 21.com count towards the bonus in equal parts. While the majority of slots are offset against the full 100 percent, the value for a few slots is less. On the provider's website, there is a list in the corresponding area listing the games and their equivalent values. Attention: Deposit methods such as Skrill or Neteller ensure that the customer does not receive a bonus. The casino reserves the right to withhold any winnings if a bonus was used although Skrill or Neteller was used as a means of payment.

Deposit and withdrawal

The issues of deposit and withdrawal are sometimes a little neglected. They are eminently important for a game library and not least play a major role in the question of which customers - and in what number - can be attracted. A look at the website reveals that 21.com offers a wide range of payment options. For example, the absolute classic payment methods, the credit cards, are available. The offer includes the Mastercard. The 21.com test shows that other payment methods have also found their way into the portfolio. Digital wallets such as Skrill or Neteller are among them, for example. Anyone who deposits here can access the deposited amount immediately. However, the prerequisite is that the player has a valid account with these providers. He needs a checking account with access data and TAN if he wants to use the Giropay and Sofortüberweisung methods. The same applies here: the deposited money is immediately available. This is not the case with a conventional bank transfer. It can take a few days for the money to be credited and posted. So if you want to play fast, you should choose a different method. If you want to go the prepaid route, the Paysafecard could be the method of choice. Here the customer does not have to enter any data, just enter a code. He can buy the Paysafecard in advance in selected shops in different denominations. The code then activates either the full amount or a partial amount - as the customer wishes.

The available payment options at 21.com
Die Zahlungsoptionen im 21.com
Payment options: u.A. Skrill, Neteller, Giropay, Sofortüberweisung, Paysafecard, bank transfer, credit card
Minimum deposit: 10 CAD
Fees: –|| |253
Kontoführung möglich in: Euro
Payout options:

Which method is available for which customer, becomes visible after successful registration. Because the payment methods can differ from country to country. The same goes for the withdrawal methods. The only thing that is certain is that you cannot make any payments to the Paysafecard. This can only be used for deposits. Ultimately, online casinos often follow a certain line: the funds are paid out to the customer in the same way as they entered the gaming account. So if you make a deposit via Neteller, you usually make a withdrawal via the same channel.

Security and regulation

The customer naturally wants to play as securely as possible. It is therefore essential that the providers follow certain rules in order to enable the customer to play safely. This is where the gambling authorities step in. They put the providers through their paces and ensure that rip-offs and fraud have no chance. The 21.com experiences are positive here, because the provider is checked and licensed by the Gambling Commission from Great Britain. Since a license is not simply granted, there are a few important points to consider. For example, players must not fall behind beyond the usual house edge. To ensure that this is not the case, fair play is checked using special software. At online casinos, this is one of the most important points in the licensing process. In addition, of course, there are also things like the security of customer data or the funds that are in circulation. Of course, these things must not fall into the hands of third parties. The damage would be enormous. The test shows that these points are correct and the customer can play safely.

However, it is not just the license alone that can give an indication of seriousness. A look at the payment methods can also help. As a rule, many well-known companies are listed here, such as Mastercard. These companies will certainly not use their name to represent an unsafe or even fraudulent operator. The image damage would be enormous.

Support and customer service

Support is another business card of every provider. Because no matter how good it may be - there are always customers who have a question or want to clarify something. Therefore, adequate customer support should be available for these cases. 21.com does not disappoint here, but offers the customer some good opportunities to clarify and solve questions and problems. For example, there is the FAQ section. Prominent questions and answers on various topics are presented here. It is often the case that personal contact with customer service is no longer necessary, since many questions can also be answered in the FAQ area. If you still want to contact the provider's staff, you can of course do so. For example, an e-mail address is available for those who want to formulate their request in writing. If you are looking for quick contact, you can use the live chat. Questions and problems can also be tackled very effectively via this “small official channel”. Attention: The live chat is only available at certain times. These are from Monday to Sunday, 10 am to 1 am.

Website usability

It's completely normal that the websites of online casinos are always a little more colorful than you think is used to from other sites. No wonder, because a real casino reflects the glittering world of gambling. However, the 21.com manages the perfect balancing act between "bling-bling" and well-assorted menus. The customer knows exactly where he can call up which menu item. It does not matter whether it is an overview of the slot machines. Even those who want to find out about bonuses and Co. have no problem with this provider. The only drawback here are the payment methods. Unfortunately, these are only 100 percent recognizable after registration. The logos at the bottom of the website at least give interested parties an indication of which options may be available.

Mobile App

There is no mobile app in the classic sense at 21.com. But that doesn't mean that the customer can't still enjoy a mobile game offer. At the bottom of the page there is a menu item called "Mobile Version". This means that the pages of the game library can be accessed via the browser of the corresponding mobile device. The advantage: This works for almost all operating systems and does not require the download of a separate app. In addition, the customer does not have to worry about updates and the like. The only downside: Not all games are available in the mobile version. However, this does not detract from the very lavish selection of mobile games.

Conclusion: trustworthy provider with a large selection

The 21.com experiences are good all round, because the essential points are correct the appearance from A to Z. For example, the range of slot machines is very extensive and covers different elements of the industry. A large part of the offer is even playable via the mobile site. The provider also has several bonuses in its portfolio. In addition, the casino is safe, fraud and rip-off do not take place here. A valid license from the UK Gambling Commission ensures security. The support also meets high standards. There is even a live chat available at set times. The only thing missing is a phone number. Overall, navigating the website is not a problem. Only a complete overview of the payment methods would have been nice. This point does not detract from the otherwise good performance of 21.com.

Steffen Breitner
Play now!
The 21.com offers a lot of fun and a great Offer together with an unlimited bonus.
4.5 / 5.0 rated bySteffen Breitner
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