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21nova experiences

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The21nova Casino is a provider where customers can feel that they are in good hands. Especially when you consider that William Hill, a very large and renowned provider, is behind this casino, it quickly becomes clear that 21nova has nothing to do with fraud or rip-off. Security and seriousness are very important here. Of course, there are other aspects that have proven to be positive in our experience. For example, this includes the range of games. Not only friends of slot machines get their money's worth here, but also fans of absolute casino classics. Last but not least, the test also gives an insight into the qualities of customer service.

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Our experience with 21nova

The 21nova Casino belongs to the William Hill Group and assumes a gaming license Gibraltar at the start. So it's no wonder that the customer can feel very safe here. Because William Hill has been one of the global playersin the field of online casinos for several decades and can shine with its generous range of games, among other things. This is no different at 21nova, because fans of all kinds of casino games will also get their money's worth here. For example, there is a good selection of slot games from many well-known manufacturers in the industry that promise good profits. One or the other jackpot is also waiting to be cracked.

However, there is not only a lot to discover forlovers of slots. Anyone who likes to play a neat game ofBlack Jack,Roulette, Craps, Baccarat or Video Poker will not be disappointed either . And what would an online casino be without a live area these days? Of course, 21nova can also come up with such a live casino here. The great experience is rounded off by great bonuses, a VIP program, the option of mobile gaming and an excellent help area.

Preview of the provider's offer
Vorschaubild Support 21nova Live ChatVorschaubild Lobby 21nova

21nova in review: Fraud or serious?

Whenever it comes to gambling, many customers ask themselves whether things are going right in a casino. In the case of 21nova, this question can be answered with a clear "yes". One of the reasons is the well-known company behind the online casino: William Hill! This provider has been in business for many years and stands for serious gaming without rip-offs and fraud. In addition, such a global player could not afford to be associated with these things in any way. In addition, nova21 is starting with a gaming license from Gibraltar. This license is further proof that things are going right here. Because if there were even the slightest suspicion of fraud, then this license would not exist. But the issuing gaming authorities have a reputation to lose.

During the computer-controlled games - slots, blackjack, roulette and co. - a so-called RNG (Random Number Generator) ensures fair play. This is a random number generator that ensures certain algorithms are used to ensure legitimate and fraud-free gaming. In the live casino, transparency is offered even more, since the player can follow every move of dealers and croupiers. From dealing the cards to shuffling.

The range of games at a glance

With the help of the software, which can be downloaded free of charge, the customer has access to more than 300 games! This number of games - in connection with the categories - ensures that the customer does not want for anything and that all areas that belong to an online casino are covered.

Company WHG (International) Limited
Address 6/1 Waterport Place, Gibraltar
Registration Number 99191
Regulation/License Gibraltar Gambling Commissioner
Phone 0800-6646-727, +359 242 18 300
Email [email protected],[email protected]
Live Chat 24 Hours/Day

Slots

Slots have been popular for a very long time. This not only applies to the stationary variants, but also and above all to the video slots in online casinos. The reason: They usually have much better graphics, bonus rounds and great animations to offer. At 21nova, too, the customer can look forward to such a gaming experience. The machines that are offered here come from different areas and are provided by the renowned manufacturer Playtech, among others. If you like it funny and still want to take the chance of big profits, you can try Monty Python's Spamalot. With a bit of luck, a lot of money will end up in the account here. And if not, your laughing muscles will certainly be strained. Those who like ancient Rome will be well served with Gladiator. This slot can even be played as a jackpot variant, which further increases the chances of big wins. Who knows when the next big sum will be awarded again? There are also a number of other slots with exciting and colorful themes that are just waiting to be activated by the customer.

The classics from the casino scene

A casino without his absolute classics? Almost unthinkable! Of course, the makers of 21nova also thought so and installed some of these classics. One of these classics is of course Black Jack. The game, which itself has been the subject of several Hollywood productions, has lost none of its popularity over the years. Our experience shows that the customer has several variants at his disposal. Even the Surrender Black Jack, in which the player can give up on a bad hand, is part of the game. "Rien ne va plus, nothing works anymore!" - for many casino friends this saying is music to the ears, as it means that one of the most popular casino games can be tackled here: roulette! At 21nova, roulette fans will of course also get their money's worth. It doesn't matter whether it's black or red, orphelins or voisins de zero - anyone who likes roulette will love 21nova. Our experience shows that other casino classics also have a place here. The fact that craps is not only popular in Vegas is one of them, the same applies to baccarat.

Live Dealer

Games with live dealers are becoming more and more popular. That's why there are also a number of live games at 21nova. Roulette, Black Jack, Casino Hold'em and Baccarat are all on offer here. Depending on the game, multiple tables are also available. This popularity of the live casino has several reasons. Of course, the player does not have to worry about cheating or rip-offs with live dealers. The games are serious, the customer can follow every move of the croupier or dealer. The communicative factor is also served, because during the games a nice chat with the dealer or croupier is possible via the chat function. Another reason why the live casino is so popular: the atmosphere! A computer-controlled game can hardly offer a customer the flair that a live game can. You can hardly get any closer to the atmosphere in a real casino. The games are streamed in high definition, the player feels as if he is sitting in the middle of the table. A unique gaming experience!

New customer bonus: free choice of welcome gift

Players who decide to open an account at 21nova can benefit from several bonuses. A bonus is an additional payment from the casino, which is often paid out to the customer as part of a new registration. The bonus can include either cash and/or free spins on slots.

Deposit bonus: 320% up to 320CAD/EUR/USD
Bonus conditions: Sales 12x bonus amount
Validity:| ||230 30 Tage
More bonuses: Second deposit up to 600 EUR, 10-15 percent depending on the payment method

So there are for example a bonus for new customers. Here the customer can choose from several variants. Either he opts for a 25 percent bonus up to 24 euros. But he can also choose a mid-roller bonus. Here he receives 320 percent on his first payment up to a volume of 320 euros. The Highroller Bonus can even be exhausted up to a sum of 600 euros (with a deposit of 300 euros). The minimum deposit for these bonuses is 20 euros. In order to unlock them, they must be implemented at least twelve times – provided that euros have been paid in. As the test of the 21nova casino shows, there is also a bonus on the second deposit. The minimum amount that has to be paid in here is 20 euros, a maximum of 500 euros can be collected extra. The same applies here: To free spins, the bonus must be wagered twelve times. Last but not least, there is also a bonus that is tied to certain deposit variants. Anyone who deposits with Neteller, UKash, bank transfer or Paysafecard, for example, receives a 15 percent bonus up to a maximum of 2500 euros per month. There are ten percent extra with Visa, Master or Maestrocard, among others. The same conditions apply to free spins as to the bonuses already presented. Not a bonus in the classic sense, but still a good thing for the player is the VIP area. Here the player collects points, which he can exchange for cash, bonuses and other things when the number is right.

Deposit and withdrawal: plenty of methods to choose from

The deposits and withdrawals are a topic that is unfortunately often neglected. Because the available deposit methods often decide whether a customer opens an account or not. Diversity brings many customers here. The test shows that there are a few methods available here. For example, there is Neteller or Skrill, two classic representatives of digital wallets. In order to be able to use these, however, the customer must have a valid customer account there. With PayPal, probably the most famous digital wallet is also in the portfolio. Payment byVisa or Mastercard, UKash andEntropay can also be selected. The customer can also transfer the money or fill the account with prepaid credit using Paysafecard. It should be noted, however, that it can take several days for a transfer to be credited. Not to forget the bonuses for certain deposit methods. Incidentally, when it comes to payment, most providers proceed in such a way that the money is paid out via the same channel as the customer account was filled up.

The payment methods available at 21nova
Die Uebersicht zu den Zahlungsmöglichkeiten bei 21nova
Payment options: Visa, Mastercard, PayPal, Neteller, Skrill, Entropay, Ukash
Minimum Deposit: 10 CAD/EUR/USD
Fees:
Account management possible in: Euro, CHF, Pound, Dollar
Payout options: Visa, Mastercard, PayPal, Neteller, Skrill, entropay, Ukash

Security and regulation: License from Gibraltar

A valid gambling license is essential if a provider wants to be classified as safe and reputable. The customers of 21nova don't have to worry, because like the big brother William Hill, 21nova is equipped with a license from Gibraltar. Providers do not simply get such a license as a gift. A number of conditions must be met for such a license to be granted. For example, sensitive customer data must be protected against access by third parties. In addition, the customer's payment requests must be processed promptly. Also important: fair play! If there are complaints with the responsible gaming authority, this can cost the provider dearly. In the worst case, you may even lose your license. The test shows that this provider is safe. So customers don't have to worry. The online casinos are permanently checked anyway. This ensures that standards are always kept very high.

Support and customer service: No wishes remain unfulfilled

In addition to a valid gambling license, customer service is also a kind of calling card for an online casino. After all, there can always be questions or problems. Of course, the player wants to feel welcome here.

Experience shows that this is the case here. The customer can contact support in several ways. For example, there is telephone contact. Canadian customers can access a free 0800 number here. An international phone number is still displayed. Of course, you can also contact the service in the classic way by e-mail. The corresponding address is available in the help area. There is even an extra address for VIP members. 21nova moves with the times and also offers its customers a live chat. A live chat offers the advantage that small questions and problems can be discussed directly 1:1 with an agent. No waiting, but immediate help. This live chat is staffed 24/7 and is available in multiple languages. However, the customer can only call up this live chat if he has downloaded the software.

Ease of use: software and instant play

The site itself is very clearly laid out. The customer immediately finds the right way. It doesn't matter if he wants to go to the games, the live casino or the help section. Like many online casino sites, the 21nova site is also colourful, without appearing overloaded. The customer can tackle the games either via software or via instant play in the browser. The only thing that's a little annoying is that the menu pops up a little too often, prompting you to download the software. It would also have been good to offer live chat directly on the site.

Mobile app: no separate application available

The 21nova online casino does not offer its players its own smartphone app. However, that does not mean that the customer has to forgo mobile enjoyment entirely. Many games such as slots as well as table and card games can be used on the go via the apps from partner William Hill. The checkout area can also be used from there.

Conclusion: Good casino with prominent support

The most important thing right away: As our experience shows, the player doesn't have to worry about rip-offs and cheat, because both do not take place here! Last but not least, the valid gaming license from Gibraltar ensures that everything is done properly with this provider. The 21nova online casino belongs to William Hill, a real heavyweight in the online casino industry. Therefore, some similarities cannot be denied. The range of games is okay, the customer can fall back on slots and classic casino games. A live casino is also on board. Also successful: the payment methods and the very extensive customer service, which even includes a live chat. Points of criticism are the fact that you are asked to download the software too often and that you can only use the live chat via this. However, this does not detract from the good overall impression of 21nova.

Steffen Breitner
Play now!
21nova offers the customer a good mix of modern slots and casino classics|| |325
4.0 / 5.0 rated bySteffen Breitner
Comments
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Simon

I've only recently started using 21nova Casino and was enticed by the generous welcome bonus. I used this right away when registering, which earned me additional play money of 320 euros. A good starting capital to start the first bets.

written 64 months ago

Tim

In the 21nova Casino I got to know the large selection of games particularly well. Since I don't have a fixed gaming behavior, the game selection is sufficient for me.

written 63 months ago

0 votes
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