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Casino Heroes Reviews

Fans of Gambling don't have to do without their favorite games even if there is no real casino nearby. After all, there are online casinos that offer customers almost the same range of games and also offer incredible flexibility. AtCasino Heroes there is a large offer in different categories. In addition, the casino is also very secure as it is licensed by two gambling authorities at the same time. Fraud and rip-offs will not be found here. The Casino Heroes test shows what customers can expect and which offers they can particularly look forward to.

🥇 Best provider
Rating 3.5 / 5.0
🎲 Game Selection Casino Games with Live Offer
💻 Software NetEnt
🎁 Bonus Offer 100% Bonus up to 100 EUR
⚖️Regulation
🏆 Casino HeroesPlay now!

Our experiences at a glance

The Casino Heroes experiences are very good, because the casino can do it right away score on several levels. This includes, for example, the range of games. There are online slots as well as card and table games. But also the friends of video poker don't miss out here. A live casino is also available. One of the main assets of this casino is the valid gambling licenses that it boasts. They hail from Curacao and one of the most prominent gaming authorities on the market, the Malta Gaming Authority (MGA). What really stands out about this casino is that it tells a story. Namely the story of the player. Because at Casino Heroes every player is a hero and can survive various trials. At the end, a big reward awaits at Mount Treasure.

Company Hero Gaming Limited
Address 53/4, Sir Adrian Dingli Street, Sliema SLM 1902, Malta
Registration Number MGA/CL1/942/2013
Regulation/License Malta Gaming Authority, Curacao
Phone
Email
Live Chat no

Casino Heroes in check: fraud or serious?

Anyone looking for a serious online casino should definitely stop at Casino Heroes. Because this is definitely a safe, reputable and tested casino. In order to meet the standards, to keep the casino this reputation, there are two different gambling licenses: one from Malta, one from Curacao. This makes it clear that the casino plays clean and fair here. After all, the makers of the casino also work with other companies. A look at the payment methods is enough to see that global players such as Visa or Mastercard offer their services here. This would certainly not be the case if it were a dubious casino where you have to be afraid of being scammed. Last but not least, one can be sure that everything is going right at Casino Heroes.

Offer

The offer of an online casino naturally plays a central role. Of course, potential customers take a close look, compare and then make their decision. The offer is beyond reproach as it covers several different areas. Whether slot games or classic casino games - at Casino Heroes the player will find everything his heart desires.

The website of Casino Heroes
Vorschaubild Lobby Casino HeroesVorschaubild Support Casino Heroes

Slot machines

Slot machines , also known as slot games, are an integral part of every online casino and the respective offers can no longer be imagined without them. So it's no wonder that these slots are also booming at Casino Heroes. The machines are available from various well-known providers, for example. One of these providers is NetEnt, which is responsible for the world-famous slot called Starburst, for example. But also Reel Rush or Dead or Alive are slots that come from the forge of this well-known manufacturer. PlayNGo is another provider that is competing with some slots, for example Book of Dead.

Card and table games

Blackjack, poker, roulette and co - of course card and table games are among the absolute classics in an online casino. So it is not surprising that there is also a very lavish area for this in the Casino Heroes. For example, there are different versions of roulette that the player can tackle. These include well-known versions such as American Roulette, French Roulette or European Roulette. Blackjack friends are also catered for. Here, too, there are several variants of the popular game in the fight for the number 21. Among other things, you will find the Double Exposure, in which the player sees right from the start which sheet the dealer has in hand. This variant is by no means standard in all online casinos. Table games are also part of the Casino Heroes portfolio. There are, among other things, some poker variants as well as the timeless and popular baccarat. When playing poker, it is noticeable that the provider is not stingy with different versions. There is Carribean Poker, Texas Hold'em or Triple Edge Poker, among others.

Live Casino

Of course, Casino Heroes also has a Live Casino where they can play with real dealers and croupiers can play. Live games are absolutely trendy. The reason is clear, because if you go to the table with real croupiers and dealers, then this creates a casino feeling that is second to none. The customer feels like in a real casino. A welcome change from the classic games that are controlled by a computer. The live offer at Casino Heroes currently only includes roulette and baccarat. Apparently, the live casino from Casino Heroes is a new menu item, so it can be expected that there will soon be other games as a live offer.

Video Poker

The topic of poker and its different variants has already been touched on in another menu item. However, this provider also has a separate menu item for video poker. Jacks or Better is one of the versions that can be played here from Video Poker.

Bonus for new customers

A bonus is always a very individual matter. Not every player appreciates it, but other players like to use it. But that doesn't change the fact that a majority of casinos have at least one bonus offer for new players in their quiver - sort of as a thank you for creating an account. Most of the time it is extra money or free spins. But a combination of both variants is also possible. At Casino Heroes, the customer has the opportunity to receive up to 100 euros in bonus money. The exact amount depends on the amount of the initial deposit. The more money is deposited into the game account, the larger the extra balance. For example, if he deposits 50 euros, he receives 100 euros, with the smallest payment of ten euros it would still be 20. The customer has the option of rejecting the bonus and only playing with his real money via a checkbox. ´

Deposit bonus: 100 percent up to 100 EUR
Bonus conditions: Deposit+bonus: 20x turnover
Validity:
More bonuses: regular promotions

Of course there are also bonus conditions in this casino, to which the customer has to adhere to if he wants to have the money paid out. These conditions also apply to free spins. Although the player may keep the resulting winnings, they are treated like normal bonus money, which must be wagered 40 times in total before it gets the status "unlocked". The Free Spins can only be used on selected slots, including Starburst. A clear list in the bonus conditions shows which games can be played in which value. Wagering requirements also apply to the cash bonus. These stipulate that the player must wager the deposit amount plus bonus money 20 times before he can withdraw the bonus money.

Deposit and withdrawal

The payment methods are a very important element that is often neglected at online casinos. However, this is a mistake as payment methods can certainly have an impact on whether a player opens an account or not. The reason: Not every player wants to make a bank transfer or pay by credit card to fund their account. Therefore, there must be a sufficient number of alternatives.

The available payment options at Casino Heroes
Die Zahlungsoptionen bei den Casino Heroes
Payment options: Visa, Mastercard, Neteller, Skrill, bank transfer, Zimpler
Minimum deposit: 10 CAD
Fees:
Account management possible in: Euro
Payout options : Neteller, Skrill, Wire Transfer

The choice of payment methods here is rock solid. Of course, there are the variants already mentioned, such as bank transfer or payment by credit card. The accepted credit cards are the two big names in the industry, Visa and Mastercard. Anyone who pays in here can access their credit immediately. With the bank transfer, however, a waiting time of a few days should be taken into account. Other payment methods also include two digital wallets, Skrill and Neteller. Here, too, the money is credited to the customer immediately. However, a valid account with the respective provider is required for use. Last but not least, Zimpler is also listed. This is a service that handles the deposit through the phone bill. According to the current status, however, Zimpler is not yet available in Kenya.

The payment options are not described further here. However, in most online casinos it is handled in such a way that the amounts are paid out in the same way as the stakes found their way into the account. The customer has to find out individually whether this also works with credit cards. As a rule, payments can always be made to digital wallets.

Security and regulation

Especially when it comes to gambling, factors such as security and seriousness play a very important role. Of course, the customer wants to play cleanly and seriously without being disadvantaged. The Casino Heroes test shows that the provider has two valid gaming licenses that stand for security and seriousness. A license comes from Malta, it is awarded by the MGA, the Malta Gaming Authority. This is a relatively well-known authority in the field of gambling. The second license comes from Curacao. The different offers at the Casino Heroes require different licenses. What unites them, however, is the fact that they give the provider a good rating. There is no fraud or rip-off here. Because providers who have such licenses are clean. You must meet certain conditions and requirements in order to obtain such a license. These are strictly checked and monitored again and again even after licensing.

One of the points that is particularly important in the context of licensing is, for example, fair gaming so that the player is not disadvantaged. To ensure that the process is fair, software is used that works like a random number generator. This random principle is particularly important for slots and card games. If a provider slips up here, it can result in the loss of the license. Also important: Customer data, which also includes bank information, must not be visible or accessible to third parties. It is therefore important to ensure that the data is first-class encrypted. These factors are very serious with Casino Heroes, so that the customer has absolutely nothing to worry about.

Support and customer service

Support is - like the range of games - a very important one Period. Because regardless of the quality of the offer or the complete appearance, there can always be ambiguities, questions or problems that the customer would like to have resolved as quickly as possible. This is where the support comes into play, which takes care of these problems and can help the customer. The support at Casino Heroes iscompared to other casinos, here unfortunately only on a mediocre level at best. For example, no contact information can be found on the site. In the lower area of ​​the page there is a menu item called "Contact" - but clicking on it brings nothing to light, no new page with possible contact options is opened. However, the support can score with a more than successful FAQ area. Although this area seems very confusing at first glance, there is a lot of information here that can help the customer. Many popular questions and answers on various topics are presented here. The topics that are dealt with here include payment options, questions about the bonus or technical things. There is also information about the somewhat different concept of Casino Heroes.

Website usability

The website certainly doesn't reach its full potential in terms of usability. It is normal that online casino websites are sometimes a little more colorful and tiring than you are used to from other sites. So far so good, but this must not be at the expense of user-friendliness. The casino's range of games is easy to browse. The customer can navigate to the desired category and menu item accurately and without any problems. There is even a search function integrated. However, this form makes little sense. Because the customer can only search within the category in which he is anyway. It would have been better if you could have searched the entire range for specific games or keywords. In addition, it is not very convenient if there is a link in the lower area that is supposed to lead to the contact options, but it does not bring any results. The problem has already been addressed in the support description. The bottom line is that the site is not very difficult to navigate, but a little more structure in one place or another would certainly do it good.

Mobile App

Mobile gaming is in the pipeline a very important factor, especially nowadays. And for a good reason. Smartphones and tablets are now ubiquitous. Of course, it makes sense to make your offer available for these devices as well. Unfortunately, there is no reference to a mobile version or an app on the Casino Heroes website. There isn't even an app. But that doesn't mean that the player can't still start mobile. There are also mobile versions of some games that can be played conveniently via the browser of the respective mobile device. You simply open the provider's website, log in and click on the game of your choice. However, it can happen that the menu navigation of the individual games differs from that in the desktop version. Otherwise everything is the same: gameplay, symbols and even the sound.

This form of mobile gaming has advantages over the app. The customer does not need to download a separate application. He doesn't have to worry about updates either. In addition, the mobile sites are usually suitable for almost all operating systems. It would only have been helpful if the customers - or those who want to become one - had been informed in a separate menu item on the provider's side that some games can also be played on the go.

Conclusion: Good provider with a slightly different concept

If you take a look at the Casino Heroes site, you will quickly realize that this provider differs from the other competitors on the market. This is due to the slightly different concept, as the game is structured like a fantasy world in which you have to defeat opponents and collect prizes. The bottom line is that it's all about gaming, and you can do that safely and seriously at Casino Heroes. There are two valid gambling licenses (Curacao and Malta) that stand for correct regulation. There is no fraud or rip-off here. The new customer bonus is individually adaptable. The customer can opt for either free spins or bonus money. With the amount of the deposit, he can even help determine the number of free spins. The selection of payment methods is not particularly extensive, but it is well sorted. On the other hand, the selection of games is plentiful, ranging from slot machines to card and table games to a few live offers. On the other hand, support and user-friendliness of the website can be expanded, since not all points - such as contact - are stored with information. However, this blemish does not change the positive result of the Casino Heroes experience.

Steffen Breitner
Play now!
Casino Heroes is a good provider with many games and interesting concept.
3.5 / 5.0 rated bySteffen Breitner
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