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Casino GrandBay experiences

Casino GrandBay| ||55 – noch nie gehört, ist garantiert Casino Scam! Denkst du auch so? Dann lies unseren Review zur Onlinespielbank. Wir haben das Online Casino unter die Lupe genommen und in einzelnen Testkategorien auch auf Details geachtet. Wie seriös ist Casino GrandBay nun? Alles der Reihe nach. Einen Punkt können wir allerdings vorweg nehmen: Bisher ist uns kein Bereich aufgefallen, in denen die Spielbank einen offensichtlich unseriösen Eindruck macht. Im Gegenteil: Du wirst die eine oder andere Überraschung erleben – sei es beim Thema Bonus oder wenn es um den direkten Draht zum Kundenservice geht.

🥇 Best Provider
Rating 3.5 / 5.0
🎲 Number of games 200+
💻 Software Provider 3
🎁 Welcome Bonus 200% up to $600
⚖️License
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An essential point in terms of seriousness is always the license. Casinos without a license should definitely be used with caution. Fortunately, the online casino belonging to the Grand Prive Group has a license. One of the first clues against Casino GrandBay fraud? Warning: The online casino excludes players residing in Kenya from registering. The terms and conditions do not contain any information for Austria or Switzerland.

Our experiences at a glance

Casino GrandBay is special for various reasons. Although these are only noticeable at second glance, they have a significant impact on the player experience. In the casino test, we noticed, among other things, the strong weighting of online slots. For many providers, slot machines are also an important element - but do not come to the fore as much.

Especially the classic casino games such as roulette or baccarat are taking a back seat. If you don't get bored with the slot machines that quickly, players who are more oriented towards the casino classics may not feel so well looked after at Casino GrandBay. Of course, the range of games is not the only evaluation criterion. A key aspect are the bonuses. This is where the internet casino collects a few points – through new and existing customer campaigns.

Company Genesys Technology NV
Address Emancipatie Boulevard 31, Curacao
Registration number N/A. A.
License n/a. A.
Phone Yes – 1800 253 5048
E-mail Yes – [email protected]
Live Chat Yes

Seriousness and reliability have several faces in the online casino. And so it is with GrandBay. In order to be able to reject fraud, you have to look towards the license (which the casino has), but you must not ignore other areas such as banking or customer service. The latter sets the casino apart from other providers – thanks to different support channels.

Casino GrandBay checked: fraud or serious?

Behind Casino GrandBay is the Grand Privé Group, a company that holds several brands. And who will hardly risk jeopardizing their previous success with Casino GrandBay fraud. Of course, this hint is not the decisive argument in the end.

It is much more important how the internet casino presents itself in terms of the overall picture. An important point from a player's point of view concerns the license. Offering gaming operations without official permission would be an absolute knockout criterion. In the test, the online casino fully met our expectations in this regard. Regulated in Curaçao, the internet casino offers a minimum level of security.

From our point of view, there are a few other points that speak for reliability. This includes, for example, the fact that Casino GrandBay does not restrict itself in customer service, but works with two real-time channels. The registration ban for players from Kenya is also positive. On the part of the Internet casino, national rules are apparently observed.

Casino GrandBay's range of games at a glance

The range of games is one of the areas that immediately catches your eye. Here we naturally expect a certain “impact” from an online casino that wants to hold its own against competitors such as 888 Casino or Casino Cruise. It doesn't necessarily have to be a merging of bookmaker offerings with separate poker rooms and a high-end live casino. The latter is enough in the test - but if the core competencies are also implemented well in the end. What impression does Casino GrandBay leave in terms of the range of games?

Casino GrandBay's homepage
Startseite von Casino GrandBaySpielangebot von Casino GrandBay

Online Casino

GrandBay started in 2001. This means that the brand is almost an old hand in the iGaming segment. And has had enough time to gain experience. This is also reflected in the offer. Anyone who thinks that all possible service offers such as sports betting are presented from a single source will be disappointed.

Casino GrandBay is taking a path that we also encounter with providers such as Casino Estrella. Instead of expanding, the operator clearly focuses on one core competence - that of a thoroughbred online casino. Do we therefore devalue the internet casino? No, because focusing on one iGaming segment doesn't have to be a disadvantage. On the contrary: Where providers rush into several areas, the quality can suffer.

Offer in the online casino:

  • Slots
  • Video Poker
  • Table games

Variety. At one point, our Casino GrandBay experiences come as a surprise. Unlike the majority of well-known providers, there is no area withLive Casino tables in the online casino. With several hundred games it should still be difficult to get bored in the casino.

Casino GrandBay Bonus: 200 percent new customer bonus

Especially new players without much experience pay attention to the bonus offers first - like free spins or bonus money. Although these play a role in the evaluation, they are ultimately only a test category. How muchCasino Bonus wins at Casino GrandBay? We came across various bonus promotions in the online casino.

As a new customer you can activate the welcome package with the Casino GrandBay bonus code GRAND200. This hides a 200 percent match bonus for up to $600. The activation takes place in the account management. In addition, existing customers secure further bonus advantages with changing campaigns - for example reload bonus money. There is also a Casino GrandBay No Deposit Bonus. Here you get 10 CADs in bonus cash.

Deposit bonus: Match bonus up to 600 US dollars
Bonus conditions: 40 x bonus value| ||225
Gültigkeit: Must be claimed within 72 hours
Other Bonuses: Reload Bonuses and VIP Program

Casino GrandBay: Bonusbedingungen im Überblick

Just take 200 euros with you - why not? If you are a beginner and consider registering in an online casino just to get the bonuses, you will be brought back down to earth relatively quickly. Namely through the bonus conditions in the casino. Their operators have an interest in you making sales.

The logical consequence: You can only request bonus money for a payout when "the till" is right. One of the important points in the bonus conditions is therefore the turnover requirement. At GrandBay, the latter means that you have to wager 40 times the bonus amount in the casino. Example: You pay 50 euros and get a bonus of 100 euros. In this case, the rollover is 4,000 euros.

Caution: New players who claim the welcome bonus have a second aspect to keep in mind. Not every euro wagered is fully credited towards the bonus turnover. There are deductions for playing at roulette or baccarat tables, among other things. Only slots and keno are credited in full.

Deposits and withdrawals in the casino

No matter whether it's about the bonus in the casino or a payout of winnings - nobody can avoid the cash register area. In our eyes, this area is one of the evaluation criteria for seriousness. Background: Various providers work with many payment methods for the deposit. When it comes to cash-out, their number shrinks massively. Which group does Casino GrandBay belong to?

Clear checkout area

An internet casino has two goals - addressing a large target group and offering fast transactions. The online casino accepts payments via credit card on the one hand, but also accepts funds transferred with various electronic wallets. These include the well-known platforms Skrill and Neteller.

Regarding payouts, you should take into account that the internet casino also supports withdrawals by bank transfer.

Tip: Players have the Opportunity to deposit funds into your account with paysafecard as well. The whole thing works according to the prepaid principle, but cannot be used to cash out credit.

Payment methods at Casino GrandBay
Zahlungsmöglichkeiten bei Casino GrandBay
Deposit methods: VISA , Mastercard, Skrill, Neteller, paysafecard, Bitcoin
Minimum deposit: 20 Euro
Deposit fees: Online Casino none, payment Provider may vary
Currencies accepted: EUR, USD, CAD, AUD, DKK, NOK, SEK and GBP as well as BTC
Payout Methods: Wire Transfer, Cheque, Skrill or Neteller

One very important aspect concerns limits. As a player in the lowest VIP level, you can have a maximum of 2,000 euros paid out to you per week. From the Ace level, 10,000 euros can be withdrawn from the customer account per week. In the categoryPayPal Casino the provider is irrelevant.

License and regulation: Casino is under supervision

What makes a Online casino particularly reputable? It's definitely a particularly bulging bonus package or a timeless design. In recent years, experienced casino fans have learned to take a closer look. One of the main points for the evaluation is the topic of regulation. What is our Casino GrandBay experience with regard to the license issue?

Quite simple: According to the Internet casino, it has an official license to maintain gaming operations. And that says a lot. Of course you will now ask who keeps an eye on the online casino.

Behind the offer at Casino GrandBay is an operating company that owns several brands and is based in Curaçao. The island state has developed a special reputation in the iGaming scene in recent years. The regulatory authority certainly has no interest in undermining this status by incorrectly dealing with such sensitive issues as the seriousness of an online casino.

Encryption and fairness

The license issue is for the Seriousness is crucial, but in our opinion it is flanked by a few other aspects. That means: At this point we also took a look at what the internet casino is doing when it comes to secure data transmission and responsible gaming. The use of SSL encryption is based on a principle that is known for its high standards.

Unfortunately, the website remains somewhat vague with regard to responsible gaming. At this point we actually expect clear statements on the possibility of limiting bets and losses or taking advantage of a cool down.

Customer service: Full Service Live Support

In the casino test we meet regular providers from whom we simply hope for a little more customer service in the end. Just sticking an email address in front of customers with response times of several days - not really good support. Casino GrandBay proves that there is another way.

What makes us make this judgement? The internet casino also uses email support. Two other support channels are much simpler and more direct. On the one hand you can go directly to the live chat in the casino.

On the other hand there is a second option for the direct line in the online casino. And you can take this literally. We're talking about a hotline. Telephone support can be reached on the number: 1800 253 5048. With this multi-level customer service, the internet casino stands out from the competition in any case.

Handling of the online casino: Good usability

Basically, usability is important for various reasons. If things get completely chaotic, mistakes will happen that can sometimes be bitter, especially for beginners. A second aspect is the localization – i.e. multilingualism. Casino GrandBay supports Canadian language offers, which is not a matter of course in the iGaming scene. In terms of usability, we did not notice any weaknesses that would lead to a devaluation in the casino test. You can reach all important areas quickly - from the small print (the terms and conditions) to the support area.

Mobile App

ACasino app for mobile gaming fun should actually be mandatory nowadays. This attitude is shared by many beginners. In terms of app, Casino GrandBay is a disappointment. There is no app - neither for iOS nor for Android. Was that it with mobile iGaming? No, on the contrary: You can very well play in the casino on the go. However, the provider - like many representatives of the industry - also uses instant play. Simply call up the mobile version of the website, register with the Casino GrandBay login and you can start playing on the train or during your lunch break without the Casino GrandBay app.

Conclusion: online casino without Canadian players

Whether an online casino is really reputable is just as much a topic as the question of fraud, which is burning under the nails of beginners. Casino GrandBay - at least according to the findings from our test - does not show any obvious indications of this. On the contrary: Due to the license and a solid appearance, the whole thing makes a reliable impression. Despite this, the casino leaves mixed feelings. This is not due to an opaque bonus system or missteps in banking. On the contrary, the support reveals some strengths. Rather, the fact that the range of games is denied to players from Kenya according to the terms and conditions ensures that the internet casino is rated accordingly.

Steffen Breitner
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Casino GrandBay – Internet casino with an official license and a very good customer service
3.5 / 5.0 rated bySteffen Breitner
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