AtChanz it is a provider that many players may not be familiar with. Behind the company is the also largely unknown Dreambox OÜ in Tallinn, Estonia. Accordingly, Chanz is also equipped with a license from this country. Our Chanz experiences show that the casino has a very successful selection of games. Some of the best-known representatives of the provider scene are there.
|🥇 Best provider||Chanz Casino|
|⭐Rating||3.5 / 5.0|
|🎲 Number of games||500+|
|💻 Software providersJackpots in a Flash Casino||Microgaming, NetEnt, Thunderkick, …|
|🎁 Welcome bonus||up to 100 euros|
|⚖️License||Republic of Estonia|
|🏆 Chanz Casino||Play now!|
One or two black sheep of the industry are still romping around on the market. Although Chanz's license is less well known, the casino is one of the good ones in the industry precisely because of that license. It is important that the casino is checked by a recognized authority at all. And that is exactly the case with Chanz.
Our Chanz test report
At Chanz, casino fans will find almost everything they need for a pleasant stay. There are plenty of slot machines, the most popular card games and table games, and a live casino. Among the providers are well-known names such as NetEnt or Microgaming. If it were a dubious casino, then the games from these providers would certainly not be available. What we liked in our Chanz experience was the fact that there is a demo mode where you can even test the games without using real money.
|Company||Dreambox Games OÜ|
|Address||Lõõtsa 8, 11415 Tallinn, Estonia|
Our Chanz test is of course not just about evaluating the range of games. Rather, it is also about other essential points that make up such a test. This includes the support, the bonus, the mobile aspect as well as general details about security and seriousness. The usability of the site also plays an important role. We have looked at all these points and give you the best possible insight so that you can use this information to get a good overview of the provider.
Chanz in the check: fraud or serious?
Wir kommen zu dem Entschluss, dass ihr euch über Chanz Betrug keinerlei Sorgen machen müsst. Grund dafür ist beispielsweise die Lizenz, über die wir bereits zu Beginn dieses Tests gesprochen haben. Zugegeben, eine Lizenz aus Estland ist uns bisher auch eher seltener untergekommen. Aber nur weil etwas unbekannt ist, heißt das nicht automatisch, dass es gleich weniger qualitativ sein muss. Bei der Lizenz aus Estland können wir sicher sein, dass ebenso wichtige Punkte unter die Lupe genommen werden, wie dies bei anderen Behörden der Fall ist. Dabei geht es beispielsweise um das Fairplay oder um die Sicherheit von Kunde- und Zahlungsdaten.
Well-known payment methods, whose logos you can find at the bottom of the page, also speak for security. These include MasterCard, Visa or Skrill. There is also a link that leads to information about responsible gaming. Although this area is not exorbitantly developed, there is still some important information about this area. The same applies to the use of personal data. The provider explains how these are used in its terms and conditions.
The offers at Chanz
Chanz is all about casino games. This means that you will not find a sports betting section there, as is now possible with a large number of providers. However, the casino area is quite well developed and offers you a large number of games, which we would like to present in more detail in the coming sections.
Our Chanz experiences show that you get your money's worth in the online casino. And this despite the fact that the arrangement of the games takes a lot of getting used to and is inadequate. But more on that later in the section on the usability of the casino. With this provider you will find slots from different manufacturers. These include those from NetEnt, one of the best-known manufacturers in this field. Starburst - one of the greatest classics ever - is included. But Microgaming is also represented with some hits like Break Away. When it comes to slots, we don't want to leave out jackpots. Jackpot 6000 and last but not least the world-famous Mega Moolah are among the machines that offer not only money wins on the reels but also a jackpot.
A real online casino also has table games and card games. The usual suspects such as blackjack, baccarat, roulette, poker and video poker are all present. Some of these games even have a live version with real croupiers and dealers at the tables. However, we noticed that there is no separate category for live games. That makes the search a bit more difficult. There are no craps or other dice games at this provider, so that you have to be content with acompared to other casinos by no means a bad but somewhat thinner selection of games. A few keno games are available, but there is no bingo.
In our Chanz experience, poker only plays a minor role. There are a handful of games, but apparently not from the live area. We have also looked in vain for our own poker room. It quickly becomes clear that the provider is focusing on a different category of games.
Chanz Casino Bonus: 100% up to 100CAD/EUR/USD + 300 Free Spins
The Chanz Bonus presents itself as a mixture of money and free spins. For the first deposit to the game account there is 100% up to 100CAD/EUR/USD. So if you deposit the full amount, you play with 200 euros. On top of that there are 50 Free Spins for the slot Aloha. Second, third and fourth deposits are also rewarded. However, there is no additional money to play with, only free spins.
The second and third deposit beckons 50 free spins for Esqueleto Explosivo and The Rift, with the fourth deposit 150 free spins are already waiting for the mentioned NetEnt classic Starburst. If you want to receive the bonus, you have to consider a few things. The minimum deposit is 10CAD/EUR/USD for deposits one, two and three. The fourth deposit is 20CAD/EUR/USD. Furthermore, each bonus is linked to a code that you have to enter.
In order to use the bonus, you must observe the wagering requirements. At Chanz you have to wager the bonus amount 35 times. If you have fully claimed the bonus, this corresponds to a turnover of at least 3,500 euros. However, you can only meet the wagering requirements on slot machines. Games in the live casino as well as those from the areas of card and table games are not allowed. Furthermore, the people behind the casino have also built in a deadline that you have to take into account. You must have met the wagering requirements within 30 days. Incidentally, the same sales conditions also apply to the winnings that you generate from the free spins provided.
You should also keep two things in mind: Not all slot games are allowed! The terms and conditions list which slots are excluded and may not be played with bonus money. In addition, the minimum bet when playing with a bonus is 5CAD/EUR/USD! If you violate these rules, the remaining bonus and the winnings generated with the bonus may be deducted. In case you don't want to take advantage of the offer, you have to contact the support before you start playing!
Casino Deposits and Withdrawals
What When it comes to payment methods, we don't give the casino a very good rating. Although some well-known representatives such as Visa, MasterCard or Skrill are on board, there is no clear table on which you can see which payment methods are available. We learned from the support that Skrill, Visa and Instant Banking (via Trustly) are available for Canadian players. Unfortunately, we did not find out anything about any fees or limits.
|Deposit Bonus:||100% up to 100CAD/EUR/USD + 300 Free Spins|
|Bonus Terms:||35x wagering bonus amount|
|More bonus offers:||no entry|
Accordingly, there is no list of payment methods. However, we learned from support that the withdrawal methods are based on the deposit options. The methods used must run over the same channel. This means that if you used this method to deposit, you must also withdraw via Visa. In comparison to other providers, the selection of payment methods is quite small, because methods such as Sofortüberweisung, Giropay or PayPal are missing.
Security and regulation
As we have already mentioned , Chanz holds a gaming license from Estonia. This is a rather unusual license that we have rarely if ever encountered in the casino industry. But this license is also safe and reliable, because after all, the Tax and Customs Board of the Republic of Estonia is behind this license. It can therefore be assumed that things are absolutely right with this provider.
|Deposit methods:||Visa, MasterCard, Skrill, Instand Banking (via Trustly)|
|Minimum deposit:||no entry|
|Deposit fees:||no entry|
|Accepted currencies :||No entry|
|Payout methods:||depending on the deposit method|
Unfortunately, there are no further references to organizations on the provider side that such as monitoring fair play. The names eCOGRA or iTECH Labs often appear there, but there are no references to these organizations. However, there is no Chanz fraud, because if these standards were not met, the provider would certainly not have received a license.
The customer service is not bad with this provider, in our experience after but still not outstanding. We were pleased that live chat is on board - but there are two sides to this coin. The live chat willingly provides information and answers the questions asked competently and satisfactorily - but only in English. The support is generally not available in Canadian. So if you want to use this function, you must have at least basic knowledge of the English language. An e-mail address is available as an alternative to the chat. You can find these at the bottom of the page. If you click on the Contact us link, your default mail program will open automatically.
Unfortunately, you will not find a comprehensive help area with this provider. There is just a small FAQ section in the bottom third of the page, which currently consists of four meager questions and answers. Compared to other providers, this is very little, especially since this area is only available in English. All in all, not enough to score points across the board.
Usability in the online casino
The usability also didn't completely convince us. While the site itself is easy to navigate, the categorization of the games alone leaves a lot to be desired. There is no meaningful classification according to slots or card and table games. Surprisingly, no area dedicated to live games is visible either. So you are forced to occasionally promote the games via the search function. At least the site is available in Canadian. However, we were wondering why some languages - including Canadian - are only marked with a generic European flag. Other languages such as Finnish, Swedish or Norwegian are included with their respective national flags.
Chanz App: Can only be accessed via the browser
There is no such thing as a Chanz app in the traditional sense. That doesn't mean you can't still enjoy mobile gaming though. You simply use the browser on your mobile device. You type in the address there and load it into the so-called web app, where a large part of the range of games is available to you. The live games are for example as well as a whole range of slot games.
Conclusion: Chanz cannot (yet) keep up
At the end of our Chanz experience, we have to state that the provider cannot keep up with the big players in the industry. The reasons for this are diverse. For example, we don't really like that the support isn't available in Canadian. In addition, the usability of the site leaves a lot to be desired. This applies in particular to the categorization of the games, which practically does not take place at all. Comfort looks different. The license from Estonia should also give some players a bit of a headache, albeit unfoundedly.
The authorities in this country also take a close look and cannot afford to allow a dubious provider. The selection of games is okay, which cannot be said about the payment methods. Above all, the provider owes a list on which he lists the options along with further details. All in all, the makers of Chanz still have a lot of work to do if they want to play in the concert of the greats.