Hello Casino experiences

Who is in If you take a look around the world of gambling, you will find that online casinos are increasingly conquering the market. No wonder, because online casinos are always open and you can also play the games at any time from the comfort of your own home. One such online casino is theHello Casino. It offers its customers a lot of games from many areas to try their hand at. The customer plays absolutely safely, because the casino is equipped with two valid licenses, which ensure absolute transparency. Fraud and rip-offs don't stand a chance here. The Hello Casino test now dives a little deeper into the individual areas of this provider.

🥇 Best provider
Bewertung 3.5 / 5.0
🎲 Game selection many casino games from all areas
💻 Software NetEnt, Microgaming, Quickspin
🎁 Bonus Offer 100% up to 100CAD/EUR/USD Bonus
🏆 Hello CasinoPlay now!

Our experiences at a glance

Our experiences with Hello Casino are solid and ensure that you can definitely get a positive impression of this provider. For example, there are enough games that the customer can tackle here. The games come from different areas of the casino scene. A live offer is also available, so that the customer has everything he needs.

Company Imperium Network Solutions Limited
Address 233 – 237 Old Marylebone Road, London NW1 5QT
Registration Number #000-038720-R-319481-006
Regulation/Licence|| |129 Gambling Commission, Curacao
Email [email protected]
Live Chat yes

But it's not just the offer that gives customers an all-round successful gaming experience. There is also great support, an attractive bonus and the option to play online. Of course, security is always particularly important in an online casino. Hello Casino is equipped with two valid licenses. One of the licenses is from Curacao, the other from the UK Gambling Commission. Thus, the customer does not have to worry about unfair gaming, data theft or his money. Speaking of money: The payment methods offered also meet the highest demands.

Hello Casino in check: Fraud or serious?

The question of seriousness is omnipresent in the gambling industry. Whenever money is involved, customers are of course afraid of fraudulent scams on the part of the providers. But you don't have to be afraid, because everything is going right at Hello Casino. The licenses already mentioned are part of the security evidence. But there are other factors that play a role here as well. So the games themselves are a little pointer in the right direction. The offer includes games from well-known manufacturers such as NetEnt and Co. If Hello Casino were a dubious provider, these manufacturers would certainly not be starting their games here. A similar observation can be made with payment methods. Well-known representatives of the industry can also be found here. They might have to be a nuance more careful than the game makers. Because if a financial service provider is associated with a fraudulent company, this could potentially have very serious consequences and destroy a lot of trust. Basically, the customer no longer has to worry when it comes to gambling. Because almost all providers are standardized and regulated, the number of "black sheep" tends towards zero. They wouldn't survive long on the market anyway, because word of a lack of seriousness gets around and will sooner or later reach the authorities.


The offer is always one of the most important features of an online casino. No wonder, because the more games it has to offer, the more customers become aware of the casino. It is therefore advisable for a provider to make the largest possible program available to its customers. The Hello Casino succeeds in this, because the provider not only has a lot of slot machines, also called online slots, in the quiver, but also a number of casino games. There is even a Live Casino for customers to let off steam.

Hello Casino's website
Vorschaubild Lobby Hello CasinoVorschaubild Support Hello Casino


Slots have a tradition that has existed for decades. In real casinos, there are sometimes even separate areas for slot machines, also known as slot games, in which the machines are located. Slot machines are also booming in online casinos, because there are also special areas where online slots can be found. For example, there are a lot of slots from the well-known and renowned manufacturer NetEnt. The slots of this provider include Gonzo's Quest, Guns n' Roses or the world-famous Starburst. But slots from other manufacturers such as Microgaming, Quickspin or Genesis can also be found on offer. Break Away or Tombraider are slots made by Microgaming. True to the motto: "Whoever says A must also say B", there are of course also jackpot games in the slot area. If Fortuna, the goddess of luck, is kind to the player here, he can collect a lot of money with these jackpots. Hall of Gods or Mega Fortune are among the most well-known jackpot games of all.

Card and table games

A casino without classic table and card games? That would be unthinkable! It is therefore not surprising that Hello Casino has a whole range of card and table games ready to captivate customers. The games on offer include Black Jack and Roulette - two of the absolute hits on the casino scene. These games are available in different variants, so that the customer is guaranteed to be able to make the right selection for himself. There are even high and low limit tables. The games include not only blackjack or roulette, but also poker and baccarat. Here, too, several versions of the games are available and ensure entertainment.

Live Casino

Live casinos are also becoming more and more popular. They give the customer a unique gaming experience that is almost only found in a real casino in this way. Blackjack, Roulette and Baccarat games are available live here at Hello Casino. The difference to other games of an online casino: Here real dealers and croupiers are at the start, people of flesh and blood. These ensure gaming on a completely different level. The customer is even able to have a little chat with the dealer or the croupier via chat. Another advantage of a live casino: the player always has a very precise view of every single move made by the casino employees. In a certain way, this also creates trust that machines simply cannot convey. But that doesn't mean that the conventional casino games aren't safe or reputable, because at Hello Casino they definitely are. But of course it makes for a completely different gaming experience when the customer knows that nothing is hidden from him during the game.

Bonus for new customers

The bonus for new customers is now in the casino world also become the standard. The providers give it to thank the customer for the successful registration and in the course of this to engage in customer loyalty. The bonus can have different faces. It is either available as a pure cash payment or in the form of free spins for online slots. Alternatively, there are also bonus offers that offer both options bundled as one package.

Hello Casino opted for the pure money bonus. New customers get 100 percent on their first deposit. The maximum bonus amount is 100 euros. However, the customer searches in vain for the details of this offer on the provider's website. Although there is an area where various bonuses are displayed, the welcome bonus is not included. On top of that, there is also a banner alluding to this welcome bonus. However, as soon as you click on this banner, you will be forwarded to the registration mask. Interested parties must therefore first contact the service - preferably via live chat - to find out details about the bonus service.

Deposit bonus: 100%, max. 100 euros
Bonus conditions: Sales 25 times
Validity:| ||212
More bonuses: various deposit bonuses

Unfortunately, as a player, you can't get the welcome bonus - or any other bonus just cash out immediately. The bonus is always subject to certain requirements that must be met. Here the bonus must be used a total of 25 times before it can be treated like normal credit and paid out. It should also be borne in mind that not all games that are in the extensive range can also be used for sales. While slots count for 100 percent with a few exceptions, card and table games may either not count towards the wagering requirements at all or only count for a significantly lower percentage.

Deposit and Withdrawal

For example, there is the possibility to fill your game account with a conventional bank transfer. However, if you want to get involved in the game immediately, you should first take a look here, because it takes a few working days for the amount transferred to be credited. If you want to go faster, there are also instant banking options. Giropay and Sofortüberweisung would be the payment methods that come into question here. For a successful transaction, however, the customer needs the data from their online banking and a valid TAN. Aside from the banking methods, there are also digital wallets called e-wallets. Skrill and Neteller are among the most popular service providers in this industry.

The payment options available at Hello Casino
Die Zahlungsoptionen bei Hello Casino
Payment options: Skrill, Neteller, bank transfer, Giropay, Sofortüberweisung, Visa, Mastercard, Paysafecard, Trustly
Minimum deposit:
Account management possible in:
Payout options: Skrill, Neteller, Visa, bank transfer

To be able to use the providers, must the customer has a verified account there. No transactions are possible without this account. The Paysafecard takes a different approach. This is prepaid credit that the customer can buy in the form of a card in selected shops. These cards come in different denominations. The customer is now free to choose whether to transfer the amount piece by piece or in one fell swoop to his gaming account. Speaking of cards: Of course, credit cards can also be found in the list of possible payment options. The "big two" of the industry, Visa and Mastercard are accepted here. For all variants, at least ten euros must be paid into the customer account.

The list of possible payment methods at Hello Casino is much smaller. In total, there are only four variants with which you can withdraw your credit: by Neteller, Skrill, Visa or bank transfer. A payout can be requested from an amount of 25 euros.

Security and regulation

A very central topic when it comes to the assessment of an online casino. This shouldn't come as a surprise to customers or interested parties, because an online casino that doesn't do things right is absolutely unacceptable and probably wouldn't survive long on the market either. However, the Hello Casino test shows that as a customer you don't have to worry, because there are no rip-offs or fraud. The provider has two valid licenses. One license is issued by the British Gambling Commission, the other license comes from the responsible authorities in Curacao. Why two licenses? Well, not all games in the range are capped with a single license. That's why the provider starts with two licenses.

As a provider, you don't just get one license or the other for free. You have to do something for it. For example, safety must be guaranteed. Specifically, this means the security of customer data and possible bank data. When the customer registers or logs in, he reveals important data, as well as when entering bank details. Of course, the data must be optimally and perfectly encrypted during input so that it cannot be skimmed off and misused by cyber criminals. If a provider does not meet this requirement, he will certainly not receive a license. The same threatens him if he does not observe the rules of fair play. Every casino player knows that in many games there is a house edge to beat. However, the games must never go beyond the house edge. Software that works like a random number generator takes on the task of ensuring fair and clean game processes. This is a point where online casinos look very closely. If the provider goes to work rather sloppy here, too, there is no license.

Support and Customer Service

Support is an important element. Because if problems should arise for the player, then he must be able to be sure of good support. What this support looks like varies from provider to provider. Here the support is top, there is nothing to complain about. For example, there are several ways through which the service can be reached by the customer. Contact can be made by telephone, for example. But contact via email is also possible. The provider advertises with the statement that many inquiries by e-mail are answered within an hour. However, depending on the request, it can sometimes take 24 hours. Another contact option is live chat. This is not available in Canadian, so you should have at least a basic knowledge of English in order to be successful. In and of itself, the live chat is a very good way to quickly clarify questions or problems. There is also an FAQ section here. Questions can be answered there before contacting the service. If you want to stay in contact with the casino in any other way, you can use the social networks. Among others, Facebook and Twitter are available.

User friendliness of the website

The website is designed in a pleasant way. Above all, the selection of games knows how to please, because the customer finds the desired slots and Co. very quickly. In addition, you can even search directly for the manufacturer. For fans of games from a certain manufacturer, this is a painted-on function. The site is otherwise easy to navigate and can be classified as user-friendly. However, there is one point of criticism: It would have been easier to give the customer access to the information about the welcome bonus.

Mobile App

Mobile gaming has advantages. For example, you are not permanently dependent on your desktop PC or laptop. The good news: mobile gaming is possible at Hello Casino. However, in contrast tothe competition, there is no separate app for this that the customer can download, but a mobile site. However, the customer is initially given the feeling of being able to download apps for iOS or Android, because the two operating system logos are located at the bottom of the page. However, clicking on these symbols leads nowhere. This is different if you call up the page in the browser of your mobile device. iOS users even get a hint that you can add a shortcut to the home screen. The mobile site even has advantages over an app. The customer does not have to download anything and does not have to worry about updates. In addition, the mobile site is designed for multiple operating systems. Therefore, it doesn't matter whether you have an iOS or Android device.

Conclusion: Top provider with a huge selection

Our experiences paint an absolutely positive picture of this online casino . It starts right away with the range of games. There are plenty of slots as well as classic casino games and even a live offer. In addition, the provider can shine with two valid licenses, so that rip-off and fraud are put under pressure. Mobile gaming is also possible here – even without an app. A mobile site offers a corresponding offer. The bonus is standard, the deposit and withdrawal methods are explained very well and are available in sufficient numbers. The support is also impressive. Telephone contact, live chat, e-mail, FAQ area - everything is available. So you can give the Hello Casino a positive certificate.

Steffen Breitner
Play now!
Hello Casino is a very good casino with a wide range of offers
3.5 / 5.0 rated bySteffen Breitner
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