Since theHeyCasino! has been online, everyone has been talking about it. If that isn't a reason to take a closer look at the provider and find out why the casino has become so popular in such a short time. We therefore want to examine thegaming offer, security and bonus offers. What HeyCasino! experiences we made? Read it here in our review!
|🥇 Best Provider||HeyCasino!|
|⭐Rating||4.4 / 5.0|
|🎲 Game Selection||2,400+|
|💻 Software Provider||Pragmatic Play, || |83Thunderkick,Microgaming and much more|
|🎁 Bonus offer||100% up to 500CAD/EUR/USD*|
|🏆 HeyCasino!||Play now !|
As in almost every industry, there are also in the casino world some black sheep who do not shy away from fraud and rip-off. You can at HeyCasino! however, assume that it isa reputable provider who wants to give you fun and doesn't take money out of your pocket.
Our casino Experiences at a glance
In our test report you will find many details about the HeyCasino! Experienced. It will largely deal with various security aspects. We can tell you one thing in advance: The online casino isin possession of a valid gaming license from the Curaçao eGaming Commission. We will explain everything that goes along with this approval in the coming sections.
It will also be about theselection of casino games and the various software manufacturers go. We were also able to see some HeyCasino! Gain experience with the deposit and withdrawal options and would like to share them with you. We have also paid particular attention to customer service, about which you can find initial information in the table below.
|Company:||DMG Solutions BV|
|Address:||Fransche Bloemweg 4, Willemstad, Curacao|
|Regulatory Authority:||Curacao eGaming|
Finally, we put the website's performance to the test and looked at where there was room for improvement. Of course, thecompatibility of the casino with mobile devices is not neglected: Is there a mobile app? Or does the operator rely on a web application for on the go? We will answer these and other questions for you in our HeyCasino! Clarify test.
In general, our HeyCasino! experiences were positive. There is still room for improvement here and there, but more on that in the following report. In particular, we will say a few words about the bonus offers, which mostly brought us into conflict. Nevertheless, the casino can scorewith high security standards, which we want to go into more detail first.
HeyCasino! in the test: fraud or serious?
If you want to find out within a few minutes whether the HeyCasino! is serious, you should take a look at the bottom of the website. In the footer you will find some logos related to the security of the casino. So you can see immediately that the operator has a valid license from the Curaçao eGaming Commission andacts legally as a gambling provider.
Since Curaçao is one of the belongs to the Netherlands Antilles, thepermission is also legally binding in Europe. As a player from Kenya you don't have to worry if you want to register at the casino. In addition, further measures guarantee your safety. We will go into detail about TLS internet encryption and player protection later.
Many reputable payment service providers are available in thereputable online casino which is why we HeyCasino! prevent fraud. These include, for example, Visa and Klarna. The more than 35 well-known software manufacturers also ensure an extra portion of trust that you give HeyCasino! in any case.
The offer in detail
With all the safety precautions, of course, the fun of the game should not be forgotten. In the coming paragraphs we will therefore deal with the range of games at HeyCasino! occupy. Altogether you can look forward tomore than 2,400 games of different categories. There are online slot machines, table and card games, bingo, live dealer games and much more.
But who provides all the games? As already mentioned,more than 35 game developers have made their way to HeyCasino! found. Among them are bothIndustry giants like NetEnt andMicrogaming, as well as small software forges like Hacksaw Gaming or Rabcat Gambling. Regardless of the manufacturer, all games have one thing in common: They are incredibly fun.
Online slot machines are among the most popular games in the virtual casinos. So it's no wonder that at HeyCasino! make up the largest part of the game portfolio: you can expectaround 2,000 slots with different themes, which ensure that there is no boredom in the casino. There are even some jackpot slots like Mega Moolah or Major Millions.
These are joined by sometable games like roulette and blackjack. Here you can choose between different variants of the typical casino games. You can also look forward to casino poker and baccarat. You can also try your luck at dice games such as craps or sic bo. As you can see, there is plenty of variety.
Are you a fan of table games and don't want to miss out on the casino feeling when playing online? ThenLive Casinos are just right for you! We also have some HeyCasino! Experience with the live dealer area of the provider and are very enthusiastic. TheStreams in HD quality as well as the competent croupiers are impressive - even if the moderation of the games is mainly in English.
Bereits im 19. Jahrhundert war Poker ein beliebtes Kartenspiel – und daran hat sich bis heute nicht geändert. Vermutlich haben es deswegen einige Casino Poker Spiele ins HeyCasino! geschafft. Vor allem Texas Hol'dem and Casino Stud Poker are in demand. If you are unsure about the rules, you can read them by clicking on the ? symbol in the respective game interface.
Furthermore, the providerwill give you access to some video poker Bumping Games. These are so different from traditional online poker that you play against the computer and not against other players. We can particularly recommend Jacks or Better or Deuces Wild – we have these variants at our HeyCasino! Test made the most fun.
Theeight bingo games, which even have their own category, provide even more variety have received. However, you can only find the section if you enter "bingo" in the search bar. You will then be shown some variants of the lottery game as well as the whole category. If you click on it again, all bingo games will be listed.
HeyCasino! Casino Bonus: Bonus offer at a glance
What would a good online casino be withouttempting bonus offers? Right, probably pretty boring. Our HeyCasino! According to experience, boredom is a foreign word for the provider, which is why you canlook forward to an attractive welcome package. This is especially for players who are new to the casino to make their start a little easier.
If you play the HeyCasino! To activate the bonus, you must first make a deposit of at least 20CAD/EUR/USD. Thena big bonus money awaits you. Unfortunately, free spins are not included in the promotion, which we think is a bit of a shame. You should also note the applicable bonus conditions, which we will explain to you in the next sections.
|Welcome Bonus:||100% up to 500CAD/EUR/USD|
|Bonus Conditions :||35x|
|More promotions:||Cashback Bonus, Cash Drop, Tournaments|
First we would like to point out that theCanadian version of the bonus conditions is very vague and inconsistencies keep appearing. The English wording helps and is a lot more precise, which is why we refer to it in our test report. If you want to read the wagering requirements again later, we recommend that you change the language to English.
Now let's get to the exact terms that come with the welcome bonus. As already mentioned, there is a minimum deposit. However,deposits via Skrill, Neteller and paysafecard are not taken into account for the bonus. So you have to switch to one of the other payment service providers. You can find out which ones are available in our section"Deposits and withdrawals".
In addition, the operator doesn't just give you a bit of bonus money to play with . So-called turnover claims are linked to the new customer campaign. This means that you have to wager thebonus amount as well as your deposited money 35x within a period of 7 days. A pretty strict requirement, in our opinion.
Finally, you should be aware that not all game categories contribute equally to sales.Video slots and scratch cards count for 100% (scratch cards), classic slots only count for 75% and live dealer games for 5%. Table games, jackpot slots, video poker and all other games are excluded from sales.
But the welcome offer is by no means all that the HeyCasino! has to offer. Additionally, you can benefit from a Daily Cashback Bonus orfrom a Cash Drop that takes place every Friday. Or you take part in tournaments, which are usually limited in time. But always pay attention to the bonus conditions.
While new players are lured with a bonus, regular players get nothing. While you can take advantage of the above promotions, the casinowaived a VIP club or loyalty program. The provider should definitely step up here in order to reward loyal customers and thus keep up with the competition.
Deposits and withdrawals
If you want to play in a casino for real money, you should familiarize yourself with the available deposit and withdrawal methods in advance. Because nothing would be more annoying if you register and then realize that you don't like the payment providers. That's why we created our HeyCasino!Experiences regarding the deposit and withdrawal options summarized for you.
For the deposit, only renowned payment services are available to you, all of which are reputable and secure. This gives you the opportunity to transfer money to your player account via credit card providers such as Visa or Mastercard. You can also use theeWallet solution ecoPayz and thetransfer method from Klarna.The minimum deposit amount is 20CAD/EUR/USD, the maximum allowed is 2,500CAD/EUR/USD.
|The payment methods at HeyCasino!|
|Deposit methods:||Visa, Mastercard, ecoPayz, Klarna|
|Withdrawal Methods:||Bank Transfer|
You can only make a withdrawal using the bank transfer method. In our opinion, a payment service provider for withdrawal is not enough. Especially since the transfer can take a few days. In addition,A processing fee of 3CAD/EUR/USD applies, which competing online casinos now largely do without.
The minimum payout amount is still 50CAD/EUR /USD, which we would call comparatively high.You can withdraw a maximum of 5,000CAD/EUR/USD per week, whereby you should not exceed the maximum allowable amount of 20,000CAD/EUR/USD per month. All in all we had better HeyCasino! Hoped for experience in this test category.
Security and regulation
At the beginning of our test report we briefly talked about the casino's licensing. Now we want to go into this again in more detail. ValidGaming License granted by Curaçao eGaming Commission confirming that HeyCasino! is serious. The provider is registered with the authorities of the Antilles island under the license number 1668/JAZ.
Since the license is also recognized in Europe, the casino must adhere to certain rules in terms of data protection. The connectionis encrypted with a modern 256-bit TLS protocol so that your personal data is protected from unauthorized readers. This is provided by Cloudflare Inc.
In addition, one of the conditions for obtaining a license is that player protection must be guaranteed. We were able to use the HeyCasino! Experience that the operator attaches great importance to responsible gambling and works with aid organizations such as GamCare. If a player has developed a problematic relationship with gambling, he can, for example, setdeposit and loss limits.
Another provision in the course of the licensing process is the | ||404regelmäßige Kontrolle der Zufallszahlengeneratoren und RTP-Werte of the games by independent test laboratories such as eCOGRA or iTech Labs. Although we could not find any more precise information on this, that fraud at HeyCasino! is absolutely not an issue, but you can tell by the fact that the payout percentages are all very fair.
The customer service at HeyCasino!
Because it is important to find a competent contact person in case of problems customer service is essential in an online casino. After all, questions about deposits and withdrawals, bonuses or other topics that HeyCasino! Support was able to answer all of them in our test -Customer satisfaction is very important in the casino.
But let's start at the beginning: You can use the customer servicevia E-Mail und über den Live Chat erreichen. While you have to wait about a day for an answer from email support, a friendly member of staff is available to help and advise you in live chat from Monday to Friday from 9 a.m. to 5 p.m.
At HeyCasino ! howeverno telephone service is offered. We also couldn't find an FAQ area in our test. A section like this is usually very helpful and can save players a lot of time if they get an answer so much faster than via support. The provider probably lacks some experience to keep up with the competition.
Now let's take a closer look at the performance of the website. First of all we can say that we really liked the design and the whole presentation of the casino. The operator relies on modern colors anddoes not use frills such as animated characters or the like.
We were also at our HeyCasino! Experiences extremelysatisfied with the structure of the game library. The categorization is clear and everything is easy to use and find. With the number of table games, however, it might be clever to subdivide them into roulette and blackjack. This is our wish for the future.
The HeyCasino mobile app!
More and more players want to visit their favorite casino while on the go. The providers have already reacted to this, whereby they have two options: either they program acasino app for download or theyoptimize the website for the mobile use. The HeyCasino! has opted for the second variant.
You simply call up the websitevia the browser of your iOS or Android device and thanks to Instant Play start immediately. If you want to play for real money, you log in as usual with your access data. The mobile web application not only impresses with its user-friendliness, but also scores with its intuitive operation.
Using the latest programming, the web version adapts to the size of your screen in no time at all, playing best in landscape mode. We almost forgot the most important thing: The HeyCasino! Web Appcontains almost all games available on PC. The mobile version is in no way inferior to the one on the desktop.
Conclusion: Casino with a great selection of games, but room for improvement
Finally, we want to repeat our HeyCasino! Summarize experiences for you. Let's start with the positive: We particularly liked theoffer of so many different games - from online slots, table games and scratch cards to the live casino. Also, with the mobile web version, you can take most of the games with you wherever you go.
However, there are also things that have disappointed us. On the one hand, this means that there is no VIP program for regular players. On the other hand, thebonus conditions for the welcome offer are comparatively strict. The provider should also think about an FAQ area. Until thewinner's podium of the best online casinos there is still a little bit to go.