Lucky Nugget Experiences

On today There are many experienced providers in the online casino market, but only a few can show that they have been in the industry for almost 20 years. One of these traditional representatives isLucky Nugget. The casino has been operating since 1998 and enjoys enormous popularity among players. This is mainly due to the fact that we always act with greater seriousness and security. It is licensed and regulated by the Maltese Lotteries and Gaming Authority. In addition, two different bonus offers are presented, from which each new customer can choose one. All sorts of interesting experiences, which we have deepened in more detail in the following test report.

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Our experiences with the Lucky Nugget

According to our experiences with the Lucky Nugget, the portfolio is basically divided between two different variants distinguished. On the one hand, a download version is available, on the other hand, the games can also be played directly in the browser. However, it should be noted that the variety is not the same in both cases.

Company Bayton Ltd.
Address Villa Seminia, 8, , Ta Xbiex, Malta
Registration Number MGA/CL1/376/2007, MGA/CL3/376/2007
Regulation/Licence Malta Gaming Authority
Telephone 0 800 000 3369
Email Contact form only
Live Chat Yes

While download players can choose from more than 400 games, browser players "only" have slightly more than 200 different games available . It must also be mentioned that Microgaming, one of the most experienced and well-known providers, is responsible for the offer. So the quality is right in the portfolio in any case. Fortunately, this does not only apply to the games, because customer support can also score points with 24-hour availability, for example. A possible small point of criticism is the fact that not all areas of the offer are available in Canadian.

Lucky Nugget in check: fraud or serious?

As already mentioned, is the Lucky Nugget has been in the industry since 1998. Thus, the provider can look back on 18 years of experience, in which no allegations of fraud or the like have been raised so far. That should be reassuring, after all, it can basically be assumed that the offer is a serious one. The Maltese Lottery and Gaming Authority (MGA) ensures that this is actually the case. The authority of the Mediterranean state is considered to be extremely experienced and monitors countless providers in the industry. At the same time, the MGA is also responsible for regulating the offers. This means that checks will continue to be carried out during ongoing operations. eCOGRA is also involved in monitoring, which tests the random number generators and payout quotas to ensure that Lucky Nugget works reliably and fraud can be ruled out.

The range of games at a glance

None with great hesitation, the first big plus point in our field report can be awarded for the quality in the portfolio. Responsible for the offer is the provider Microgaming, who can be described as an absolute giant and master of his trade. The developer's games can be found in some enormously prominent casinos and have always stood for impressive quality and great gaming fun. Basically everything was done right here by the provider.

The Lucky Nugget website
Vorschaubild Lobby Lucky NuggetVorschaubild Support Lucky Nugget

The offer is made available in two different versions. On the one hand there is a download variant with more than 400 games, but alternatively an instant play variant with a little more than 200 games is also offered. It should be noted that Windows users can choose freely between the two variants. However, if you want to access the portfolio with a Mac, you can only do so via the instant play variant.

Slot Games

According to our experience, slot machines and slots are divided into three areas . On the one hand, there are numerous classic slot machines available, which are played on three reels, for example. At the same time, however, modern slots are also available in which five or even six reels are used for the spins. Well-known representatives of both categories are, for example, the games "Break da Bank", "Diamond 777", "Cool Buck", "Pharaoh's Fortune", "Hitman" or "Tomb Raider". The third major category of slots are the jackpot slots, which are regularly responsible for outrageously high winnings. Among other things, the top slot "Mega Moolah" can be found here, but "Major Millions Progressive", "Cash Splash", "King Cashalot" or "Treasure Nile" can also be played.

Classic Casinospiele

Lucky Nugget has not only become popular and big because of the variety of slot machines. The classic casino games also play an important role and should not be missing in a genuine casino. In our experience with Lucky Nugget, you can choose between more than 45 different game variants in blackjack, so that in addition to classic blackjack, you can also play double exposure blackjack, single deck blackjack, Spanish blackjack or blackjack switch . Roulette players are also given a good choice as the French table game classic is offered in more than 30 different variations. Of course, European, French and American Roulette should not be missing. At the same time, for example, the European Gold Roulette is also available. A distinction is made here between different game limits, so that inexperienced players and experienced customers can feel equally comfortable.

Live Casino

Here, for the first time, a little astonishment arises in our Lucky Nugget test report wide, because a live dealer area is currently not to be found in the provider's portfolio. This is really surprising, because normally all big casinos also offer their own live dealer area. So anyone who attaches great importance to live entertainment will probably not be happy at the moment. However, there are good hopes that this situation will change. Microgaming is one of the most capable providers on the market and will therefore certainly be able to implement its own live casino for Lucky Nugget. If that should be the case, we will of course take a close look at this area again.

New customer bonus: 200 euros welcome bonus

Every new player can look for our Lucky Nugget experiences look forward to a real moment of happiness even before the first round of play. The reason for this is the casino bonus of the provider. A bonus of up to 200 euros is available for all new players, which is given out as a 250 percent deposit bonus. In this case, 100 percent of the deposit amount will be deducted. It is important that the bonus is claimed within seven days of opening an account, otherwise it will no longer be valid. There is no bonus code, instead the respective bonus must be selected on the website. This is particularly important because the download players also have to select their desired action on the homepage. In addition, both bonus offers require a minimum deposit of ten euros |205

Einzahlungsbonus: 100% bis zu 200KES/EUR/USD
Bonusbedingungen: 50x Bonus
Validity: 60 days
Other bonuses: regular promotions

Gutgeschrieben wird der Bonus gemeinsam mit der qualifizierenden Einzahlung. Ein angenehmer Weg, denn so müssen keine zusätzlichen Bedingungen für den Erhalt der Bonussumme gemeistert werden. Nachdem der Betrag dann auf das eigene Spielerkonto gebucht wurde, kann die Freischaltung für die Auszahlung starten. Auch hier gelten für beide Bonusangebote die gleichen Bedingungen. Und die sehen vor, dass der Bonusbetrag insgesamt 50 Mal im Portfolio umgesetzt werden muss. Dabei ist auf die unterschiedliche Wertung der Spiele zu achten, da nur Slots, Keno und die Rubellose 100 Prozent zur Erfüllung der Bedingungen beitragen. Beim Black Jack oder Video Poker sind es hingegen nur zwei Prozent. Rouletteeinsätze tragen gar nicht zur Erfüllung der Bonusanforderungen bei. Erledigt werden müssen diese Umsatzbedingungen innerhalb von 60 Tagen. Wichtig: Der maximale Gewinn aus beiden Bonusangeboten darf nur maximal dem Sechsfachen der Einzahlung entsprechen. Wurden also beispielsweise 100 Euro eingezahlt, können mit dem Bonus im besten Fall 600 Euro Gewinn eingefahren werden.

Deposits and withdrawals: Well sorted payment portfolio

In our experience, there are no obstacles in the way of processing deposits and withdrawals. Different options are available for the transactions in both directions, which can always guarantee a safe and pleasant transaction. SSL encryption, which is used to encrypt all transactions at the provider, is particularly important in this context. For deposits, you can choose between Paysafecard, Sofortüberweisung, Skrill, Neteller, Mastercard and Visa credit cards, Instadebit, Entropay, Giropay, bank transfer, Ecopayz or Maestro. With a required minimum deposit amount of only five euros, the casino is also extremely customer-friendly and an interesting alternative, especially for inexperienced and frugal customers. In addition, there are no costs or fees for the player.

The available payment methods at Lucky Nugget
Die Zahlungsoptionen bei Lucky Nugget
Payment options: Paysafecard, Sofortüberweisung, Skrill, Neteller, Mastercard , bank transfer, Maestro, Entropay, Ecopayz, Giropay, Instadebit
Minimum deposit: 5 CAD
Fees: none
Account management possible in: EUR, CAD, AUD, USD, CHF, Krona
Withdrawal options: Bank transfer, Skrill, Neteller, Visa| ||272

Bevor dann die erste Auszahlung vom eigenen Konto durchgeführt werden kann, ist nach unserer Erfahrung mit Lucky Nugget erst einmal eine Identitätsprüfung notwendig. Das klingt aufregend, bedeutet aber im Prinzip einfach nur, dass die Kunden eine Kopie ihres Personalausweises, Reisepasses oder anderer offizieller Dokumente vorlegen müssen. Zusätzlich arbeitet das Casino nach dem Prinzip des geschlossenen Geldkreislaufs. Das wiederum bedeutet, dass die Auszahlung immer mit exakt der Methode durchgeführt wird, die auch für die Einzahlung schon verwendet wurde. Gebühren fallen dabei nicht an, allerdings ist die erforderliche Mindestauszahlungssumme mit satten 50 Euro doch ein wenig happig. Gerade für die etwas unerfahreneren Spieler ist diese Hürde sehr sportlich und nicht unbedingt optimal. Durchgeführt wird die Auszahlung am besten immer mit einer der elektronischen Geldbörsen wie Skrill oder Neteller, da die ausgezahlten Beträge schon innerhalb kürzester Zeit auf dem eigenen Konto zu finden sind. Wer hingegen mit der Banküberweisung eine Auszahlung abwickelt, muss sich auf eine mehrtägige Wartezeit gefasst machen.

Security and regulation: Malta checks and regulates

If a casino has been open for more than 18 years is active on the market, then of course that doesn't exactly speak against the company. In our experience with Lucky Nugget, all customers can always rely on the fact that the necessary experience and professionalism can be offered, which are necessary for an entertaining and safe gaming experience. This is officially proven by several licenses from the Maltese Lottery and Gaming Authority, which clearly proves the serious work. The authorities of the Caribbean state are also extremely experienced in this regard and are responsible for countless casinos in the industry. Controls and checks are not only carried out in the run-up to licensing, but also in the further course of day-to-day business. However, not only the Maltese authorities are responsible for this, but also eCOGRA. This control point deals explicitly with the payout quotas and random number generators, which means that fraud can be ruled out at any time. The provider proves on several levels that you can play seriously and properly in the Lucky Nugget.

Here we should also remind you of the SSL encryption, which is used when processing payments. This is also active when entering forms, so that, for example, the data is fully encrypted when opening an account. Lucky Nugget can also successfully master and demonstrate requirements such as the protection of minors or responsible gaming. All in all, there is no reason for concern here.

Support and customer service: 24/7 an open ear for customers

The provider also had very convincing ideas in our test in the area of ​​customer care. The employees can really shine for the first time due to the fact that support is available 24 hours a day. Thus, no customer has to follow the office hours of the support, but can always rely on a contact person. Various contact options are offered for establishing a connection. In our experience, the fastest option is live chat. If an employee is contacted here, the "evil" is usually eliminated within just a few seconds. Pleasant: The employees in the live chat are multilingual and also offer Canadian support, among other things. As alternatives, customers can also fall back on a telephone hotline and e-mail support. In any case, it is positive that the telephone hotline is a free Canadian telephone number. Fees do not have to be feared.

In direct conversations, the employees always make a very friendly and hard-working impression. Questions are answered with great accuracy, whereby the "severity" of the problem or question is of course always decisive. If it's a matter of little things, they're usually quickly sorted out. In addition, every player can use an FAQ area anyway, in which most general questions are asked and answered.

User-friendliness: No long start-up time necessary

The clarity in the portfolio is according to ours experiences always given. It doesn't matter whether the download version or the instant play variant is used. In addition, the offer is not only clear and easy to use, but above all powerful. This means that no crashes or failures have to be accepted. The individual areas load quickly and there are no problems during the game either. The portfolio is offered in numerous different languages, but it must be noted that unfortunately not all parts have been fully translated. So it can happen again and again that, despite the Canadian language, parts of the website are suddenly displayed in English.

Disadvantages in navigation and orientation are not noticeable as a result. Even the inexperienced customers will feel comfortable within a very short time and will be able to navigate through the offer without any difficulties. The search function is extremely successful for the provider. Individual titles can be entered here, after which the entire portfolio is then screened. So if you no longer need to be inspired when choosing a game, you can find your favorites much faster.

Mobile app: available for all platforms

The provider's portfolio is also mobile some on the box. The players can choose between different variants and thus take advantage of a download version and also an optimized web app. The download, for example for players with an iPhone, can be completed within just a few moments. The app can be found in the App Store without any problems, so that the first mobile applications can be placed after a very short time. It is at least as fast with the optimized web app, which can be used without downloading any software. Here, the provider's homepage is simply called up with the mobile browser, which is then automatically displayed in an optimized version.

Disadvantages in terms of control and operation do not have to be accepted with either version. The apps work flawlessly, making gaming on the go a lot of fun. However, all of the more than 400 games are not yet available. Instead, around half of these games are now available for smartphones or tablets.

Conclusion: Traditionally a great experience

Tradition is very important at the Lucky Nugget Casino. The provider has been in the market for 18 years and has firmly secured its place in the industry. Why is relatively easy to see. When it comes to security, the casino scores in our experience with official licenses from Malta, SSL encryption and verification by eCOGRA. In any case, you can be sure that Lucky Nugget works seriously and that customers are treated fairly. The new customer bonus is also a real highlight and even offers a certain variety with two selectable options. There is a small need for improvement in thedirect comparison to other casinos, in the live area, which unfortunately has not yet received much attention. But the customer support, which is available to the players free of charge at any time, is convincing. The bottom line is that our impressions can be summarized as very pleasing.

Steffen Breitner
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More than 400 games and providers Microgaming ensure gaming fun. New customers receive a bonus of up to 1,000 euros
4.0 / 5.0 rated bySteffen Breitner
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