Great Britain: In Touch Games is penalized by the Gambling Authority

It's been happening more often lately before that a gaming authority penalizes a provider. It is currently affecting the provider In Touch, who has now received a penalty from the British Gaming Authority. After all, this company has to pay 3.4 million GBP. Nevertheless, In Touch is fortunate: It retains the license and the UKGC has had higher penalties in its history.

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The UKGC is known for its heavy penalties. Recently, In Touch Games has been penalized for violating player security.(©️geralt/Pixabay)

In Touch violated numerous regulations

In Touch interestingly rewarded customers who sent ID data to the company. The purpose of sending this data is unclear. However, In Touch rewarded these customers withspecial bonuses, thereby breaking the first rules. The gambling provider has not indicated that the bonus is only valid for a certain period of time, nor has it mentioned that there is a minimum bet. According to the gaming authority, the offer sent by SMS should have contained this important data.

Such an approach may be annoying for the players, but it doesn't really lead to any great damage on the customer side. Much worse is that the corporation did not observe protection rules for someplayers. These were players who already had problem gambling. This practice is all the more surprising as In Touch Games Limited stipulates in its own rules that a betting limit must apply to such players.

In Touch is also accused of one thing: The group has not prohibited players from using insecure payment providers. This is even seen as aviolation of money laundering. Exactly this allegation may be the reason why the British Gaming Authority imposed such a highpenalty. The accusation of money laundering arose because the payment providers concerned are used, among other things, to exchange cryptocurrencies.

In Touch now faces strict rules

The UKGC has given In Touch a new chance to redeem themselves for the future. The company must, of its own accord andat its own expense, appoint an independent auditor to monitor compliance with the license terms. Richard Watson, the board member of the UGKC, hopes that both measures will increase security in the gaming industry.

Which players can look forward to the increased security measures in the future? In Touch offers these online casinos:

  • bonusboss
  • cashmo
  • casino.mfortune
  • casino2020
  • dr slot
  • mfortune
  • mrspin
  • pocketwin
  • slot factory

In Touch Games Limited was founded just after the turn of the millennium andhas been delighting numerous gambling fans for 10 years now. Originally, In Touch worked with local casinos. However, it wasn't long before In Touch focused on online gambling and experienced an unexpected boom. Now In Touch Games Limited is billed as the UK's largest privately owned gaming operator. In addition, In Touch is the leading online bingo provider.

However, In Touch does not only offer its online casinos in Great Britain. Some of the online casinos also have a license from Malta, which is why theycan also be offered in other countries of the European Union. A look at the online casinos shows that the company likes to protect itself. It is pointed out that not only the age limit of 18 years applies. The player should first ascertain which age limit has been set in his country.

Other gambling providers were allowed to pay high fines

Basically, In Touch Games Ltd are happy that they only have to pay 3.4 million GBP.Betway was fined £11.6 million last year. This gambling provider was also accused of allowing money laundering. Furthermore, Betway is said not to have responded to the problematic behavior of certain players.

The UKGC gave two examples of the high penalty at the time. Here's how one player deposited over £8 million over a four-year period. He lost half of those deposits. The gambling operatorBetway has not once checked where the money came from. Another player had lost £187,000 in two days. Despite this, Betway did not respond or take any action against this player. To what extent Betway was accused of money laundering could not be inferred from the official UKGC report.

Already in 2019 the UKGC cracked down andperformed 350 compliance checks. These trials resulted in 12 fines. In total, the affected gambling providers had to pay a fine of 30 million GBP. Most likely, the companies affected were relatively happy about this, since twelve other gambling providers had their licenses permanently revoked. Five gambling operators lost their license temporarily.

In most cases, it was aplayer security breach and the gambling operators did not research where the players' money came from. In one case, the player even referred to a loan. Nevertheless, he was not blocked by the relevant gambling provider.

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The article was published on March 26th, 2021 in the magazine by cpaws-ov.org under the keywords, ,,, , published.
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