Mandarin Palace experiences

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Nowadays a lot of people want to push their luck and gamble for money or just a little bit for fun. Gambling has become so popular and above all there is also the possibility to play from the comfort of your own home. Numerous online casinos are represented on the market and offer a suitable offer to both frequent and infrequent players. In addition to the many games, online casinos are also known for bonus offers. In the online casino, there is also an interesting bonus program for players and lots of games, as we found out in the Mandarin Palace test. There are also no concerns about security at Mandarin Palace as it is a licensed online casino. There should be no fraud. We show important things in our test report.

🥇 Best seller
Rating 3.5 / 5.0
🎲 Game Selection Casino Games and Scratch Cards
💻 Software Provider
🎁 Welcome Bonus on the first four deposits
🏆 Mandarin PalacePlay now!

Our experience at a glance

Players can look forward to many games of different categories at Mandarin Palace Casino. From slot machines and table games to keno and scratch cards, everything is represented in the online casino. Black Jack and Video Poker are of course also part of the range of games. We have had quite good experiences. We could not find any information about the software provider in the Mandarin Palace. But games from BetOnSoft seem to be represented. BetOnSoft is a good provider when it comes to online casino games. It would be desirable if there was information about the software manufacturer somewhere without having to search for a long time. Nobody has to think about rip-offs at the Mandarin Palace Casino. Because the online casino is licensed by the gambling authorities of Curacao and regularly checked by independent bodies. Security and fairness do not have to be questioned. The bonus also makes a good impression. And if you want to play mobile, you can do that. Because the online casino is compatible with Android, Windows Phone and iOS.

Company Genesys Technologie NV
Address Emancipatie Boulevard 31 , Curacao
Regulation/License Curacao
Telephone 0800 181 5247
Email [email protected]
Live Chat Yes

Mandarin Palace Check: Fraud or serious?

Understandably comes there are always questions about how serious and secure an online casino is. Gambling is now one of the divisions that is quickly put in the division of rip-off and fraud. The Mandarin Palace can also occasionally be confronted with various questions. Whether general questions or rather specific ones, in the case of the Mandarin Palace Casino, customers do not have to worry about seriousness and security. The online casino is fully licensed and regulated. In addition, the provider is checked monthly by independent auditors. So there is no cause for concern. Thanks to the independent tests and the secure license, fraud can be completely eliminated. You don't need to doubt it, you can try out what's on offer at your leisure. The software manufacturer BetOnSoft also pays attention to the provider they work with. No company can afford to be pushed into the fraud lane. Therefore, only reputable partners are selected. In addition, the secure payment options speak for security and a serious approach.

Range of slot machines

There are so many different games in the online casino world. Of course, slots, also known as slot machines, are at the forefront. These games occupy the main area in most online casinos. Many different slots are also made available. Slots are very popular, easy and convenient to use and offer great effects, excitement and fun. Even games with 3D technology are available from BetOnSoft. This includes, for example, the game Yeti Hunt i3D. But the other games are also well-solved graphically, so it is a pleasure to play the games online. It is divided into video slots, reel slots and progressive jackpots. So there's a lot of variety there. Some highlights at Mandarin Palace include Rise of Spartans, Dollars Down Under, Small Soldiers and Perfect Date slots. In total, there are currently six progressive jackpots at Mandarin Palace, which allow for large winnings. The jackpots would be: Molten Moolah, Cash Flow, Dream Wheel, Rocket Jackets, Legends of Avalon and the Cash Flow Progressive Jackpot Video Slot. This provides the variety that customers want.

The Mandarin Palace website
Vorschaubild Lobby Mandarin PalaceVorschaubild Support Mandarin Palace

Card and table games

Card games and table games are in || |174einem guten Online Casino just as importantas slots. In the Mandarin Palace there are also some games of this category. However, the area could perhaps be a bit more extensive. Because there are only a few roulette games and black jack games. There is a much larger selection in other online casinos. Customers can find European Roulette and American Roulette at the Mandarin Palace. The following blackjack variants are available in the online casino: Atlantic City Blackjack, European Blackjack, Vegas Strip Blackjack and Single Deck Blackjack. The Atlantic City Black Jack and Vegas Strip variants are among the games that are not offered in every online casino. Other table games include Baccarat, Punto Banco and 3 Card Poker.

Video Poker

There is also a Video Poker section. If you are a fan of video poker, you will surely like the offer. It is divided into video poker games and multi-hand video poker. Games in this section include Bonus Poker Deluxe, Deuces Wild, Jacks or Better and Joker Poker.

Keno and Scratch Cards

The range of games at Mandarin Palace is rounded off by Keno and scratch cards. These games are not represented in every online casino and are therefore a small highlight. There is plenty of variety at the Mandarin Palace. In classic keno, customers must select 15 lucky numbers. 20 balls are drawn from 80 balls. And in the area of ​​scratch cards you can choose between Lucky Scratch and Berry Picker. These games are very entertaining and graphically appealing.

Bonus for new customers

Anyone who wants to get started at Mandarin Palace will be rewarded by the makers of the online casino. There is a welcome bonus for new customers. In some online casinos there are free spins, bonus money or both variants in combination. However, in Mandarin Palace there is only bonus money, which can reach an interesting amount, as we saw in the test. Many a customer will certainly be happy that there can be a bonus on the first four deposits.

Casino bonus

For new customers there is a bonus of up to 2,250 at Mandarin Palace euros in total. This bonus is distributed over four deposits. There is a 100 percent bonus on the first deposit. Up to 500 euros are possible. Customers must therefore deposit 500 euros in order to receive the full bonus amount. With the second offer, a 75 percent bonus of up to 625 euros is possible. The third offer also provides a 100 percent bonus with a maximum amount of 500 euros. And with the fourth bonus offer there is a 125 percent bonus up to 625 euros. The corresponding bonus amount will then be credited to the customer account. Of course, there are also turnover conditions in the Mandarin Palace. For example, in the Mandarin Palace, the bonus amount and the deposit amount must be wagered 20 times before a withdrawal is possible without any problems. For example, if you get a 100 percent bonus of 100 euros, you have to bet 4,000 euros. It is also important that the players make a deposit of at least 20 euros. Otherwise they cannot qualify for the next bonus. Not all games contribute to playthrough at the casino. Slots and keno count for 100 percent. Roulette and 3 Card Poker bets are counted at 50 percent. Baccarat counts 25 percent, video poker 10 percent and blackjack 5 percent. The bonus conditions are already pleasantly designed.

Um einen Bonus zu erhalten, muss man bei der Einzahlung den entsprechenden Bonuscode eintragen und aktivieren. Danach wird der entsprechende Bonusbetrag im Kundenkonto gutgeschrieben. Umsatzbedingungen gibt es natürlich auch im Mandarin Palace. So ist es beispielsweise im Mandarin Palace, dass der Bonusbetrag sowie der Einzahlungsbetrag insgesamt 20 Mal gesetzt werden müssen, bevor problemlos eine Auszahlung möglich ist. Bekommt man also beispielsweise einen 100 Prozent Bonus von 100 Euro, so müssen 4.000 Euro eingesetzt werden. Wichtig ist außerdem, dass die Spieler eine Einzahlung von mindestens 20 Euro tätigen. Ansonsten können sie sich für den nächsten Bonus nicht qualifizieren. Nicht alle Spiele tragen im Casino zum Durchspielen bei. Mit 100 Prozent werden die Slots und Keno angerechnet. Einsätze beim Roulette und 3 Card Poker werden mit 50 Prozent gezählt. Baccarat zählt 25 Prozent, Video Poker 10 Prozent und Black Jack 5 Prozent. So sind die Bonusbedingungen schon angenehm gestaltet.

Deposit bonus: up to 2,250 euros on the first four deposits
Bonus conditions: Sales 20x bonus and deposit amount, minimum deposit 20 euros
Other bonuses: daily promotions, themed promotion, loyalty program rewards

There are a few more for customers at Mandarin Palace Bonus promotions they can claim. For example, an anniversary bonus of 100 percent up to 120 euros is also granted. And every year the bonus is credited again in the month in which the customer signed up. Free spins are also possible on some days. Since players usually have to use the bonus amount 40 times, unless otherwise specified. In addition, daily promotional offers are available. Customers can secure a bonus every day, so to speak. There is also a loyalty section. All customers can secure loyalty points and ultimately exchange them for bonus money. It is possible to participate in tournaments or to receive interesting gifts such as iPods and the like.

Deposit and withdrawal

How customers can deposit and withdraw in an online casino is very important . There should always be a good mix and variety represented so that each customer can discover a preferred payment method. Due to the great competition, it can otherwise happen that the customer quickly runs away again and prefers to play in an online casino that really has the preferred payment option on offer. Not every customer wants to deposit via credit card or bank transfer. They often prefer eWallet payment methods, prepaid cards or Paypal. Online casinos with few payment methods will certainly have a hard time asserting themselves against the competition.

In the c, the range of payment methods is relatively small. However, important methods are represented, as we were able to determine in our test. For example, the payment methods Visa and MasterCard are available. eWallet payment methods are also available for customers at Mandarin Palace. With eWallets, no credit card or bank details are required, which is why these payment methods are so popular. So Skrill and Neteller are there. These payment methods allow quick deposits and withdrawals. You can also find the payment methods Giropay and Paysafecard. A certain flexibility is therefore given. But it would be nicer if there were other payment methods such as PayPal or Sofortüberweisung. The amounts that the customers deposit are usually credited to the customer account very quickly. So you can get started quickly and play the first rounds. If you want to pay using the eWallet payment methods, you need a corresponding account with the provider. But that is easy to open.

The payment options available at Mandarin Palace
Die Zahlungsoptionen im Mandarin Palace
Payment options: Visa credit and debit cards, Skrill, Skrill Visa, Skrill MasterCard, Skrill direct transfer, Neteller, Giropay, Paysafecard
Minimum deposit:
Fees: possible
Account management possible in: USD, CAD, EURO, GBP, DKK, SEK, NOK
Withdrawal Options: Courier Check, Postal Check, Bank Transfer, Visa, Moneybookers, Skrill Visa, Skrill MasterCard, Skrill Direct transfer, Neteller

If you want to have an amount paid out, you can also choose between several payment methods. However, this is also very limited. Withdrawals are possible via Visa, Skrill, cheque, bank transfer and Neteller. There are no other payment methods available. A very big minus point is the fee policy regarding the payouts. FedEx courier checks are subject to a fee of EUR 30.00. A fee of 17.50 euros applies to payments made via bank check. Bank transfers are charged 20.00 euros. These are fees that actually go a bit too far in terms of amount. The duration of these variants until the money reaches the customer should also be shorter. The check in the mail takes up to 21 days. And the bank transfer can also take up to ten days. The check via courier, on the other hand, should be there in about five days. Withdrawals via Neteller and Skrill are quicker and cheaper.

Security and Regulation

There are strict regulations from the gambling authorities that online casinos have to comply with. It's the same at the Mandarin Palace. There is a license from Curacao. Mandarin Palace is thus properly regulated and controlled. There are regular checks by independent auditors. If the online casino were not safe, the license would quickly be gone. Customers can therefore assume that Mandarin Palace is not engaged in fraud or rip-off. Because that would come out during the exams. Nobody needs to doubt the seriousness of the provider. In the online casino, customers play slots, table games, video poker and much more very fairly and securely.

Support and customer service

An online casino with poor support usually falls through with customers. Players always want to have someone they can turn to if they have problems. At Mandarin Palace, customer support has been designed to be very customer-friendly. Customers can not only contact them by email, but also via live chat and by telephone. The customer support area is very modern. It is also worth mentioning that telephone support is available via a free hotline. Calls from landlines are guaranteed to be free. However, calls from cellular networks may be subject to charges. Incidentally, the support staff is available at all times. So it doesn't matter whether customers have to initiate contact at night or during the day. There is always quick help.

Website usability

No player wants to search and click forever to get to the games. Ease of use should therefore be a matter of course for every online casino. Simple operation, quick registration and a clear design are therefore important. In this regard, the Mandarin Palace is not optimally designed. There is an overview of the gaming areas on the start page, but in order to get to the online casino, you first have to decide whether you want to download the casino software or whether you want to play in Flash mode. To do this, you have to move the mouse over the “Play Now” button on the right. A small window will then open in which customers have to make a decision. If you don't know, it could turn into a long search. It would be nicer if that were solved better. But once you are in the game area, you can look forward to easy navigation. Registration is essential at Mandarin Palace, even if customers only want to play for fun.

Mobile App

Mandarin Palace has thought of the mobile players. The games can be played with a tablet or smartphone. They are also compatible with iOS, Android and Windows Phone. No customer can complain about that. There is no need to download an app, as the games can be conveniently played in the browser of the mobile device. Even if customers register at Mandarin Palace via mobile device, they can claim a bonus. You can also start playing to clear the bonus. There is no lack of compatibility in the online casino.

Conclusion: Casino with an interesting bonus

In the Mandarin Palace there is a good selection of casino games. However, the gaming area could still be expanded. Especially in the area of ​​table games, other games or at least other roulette variants and blackjack versions could be offered. But if a small range of games is enough for you, you will certainly feel comfortable with the provider. Video poker, slots, table games, keno and scratch cards are offered so that in principle every customer has the opportunity to discover an exciting game. However, there are no live casino games. That's a point that's a bit unfortunate. Because live games should also be represented in online casinos. Many players want games with real dealers. The bonus offer is interesting. There are quite high sums. And the wagering requirements don't look too bad either. Security, seriousness, reliability, good support: We have had good experiences in these areas as well. As we already mentioned in the Mandarin Palace review, the online casino can be played on all devices. This is a big plus for the online casino. Some other payment methods could be offered. But if you look at the whole package, that's ok.

Steffen Breitner
Mandarin Palace Casino has a good range of games with high bonuses for its players.
3.5 / 5.0 rated bySteffen Breitner
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