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Reel Island experiences

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There is no question that games of chance still have a great attraction on people. So that the desire for gambling is not lost even in the modern age, there are online casinos where the player can easily start. One such online casino is Reel Island. The casino not only has a good offer, but also two valid licenses. So there is no fraud or rip-off here. However, these are not the only features that the online casino can offer. The review will take a closer look at other things that make this provider stand out.

🥇 Best Vendor
Bewertung 4.0 / 5.0
🎲 Game selection lots of casino games on offer
💻 Software NetEnt, Microgaming, Nyx, Quickspin, Blueprint
🎁 Bonus Offer Three Separate Deposit Bonuses
⚖️Regulation
🏆 Reel IslandPlay now!

Our experiences at a glance

The experiences with Reel Island are very good overall, the customer is by no means stranded on a lonely island. Rather, he can look forward to a number of different casino games. This includes, for example, a lot of slot machines from many manufacturers from the scene. Table and card games also find a platform here that is impressive. A live casino is also part of the range of services offered by this provider. In addition to the offer, there are other points through which the provider can convince. The valid gambling licenses from the British Gambling Commission and from Curacao ensure smooth operation and safe gaming. The support shows light and shade, but the provider is happily responding to its mobile offer. On the other hand, a little more transparency would have been good when it came to payment methods, because the customer receives almost no information here and has to rely on individual logos. On the other hand, the bonus for new customers is pleasing again. Because this is not only granted on the very first deposit, but on the first three deposits.

Company Imperium Network Solutions Limited
Address 233 – 237 Old Marylebone Road, London NW1 5QT
Registration Number 000-038720-R-319481-006
Regulation/Licence Curacao
Phone
Email [email protected]
Live Chat yes

Reel Island in check: fraud or serious?

The question of fraud or seriousness is not only omnipresent in the gambling industry. In the entire online area, retailers or various providers have to ask themselves this question. However, Reel Island has nothing to fear here and is considered serious. The reason for this is, among other things, the two valid gaming licenses with which it starts. And since these licenses come from well-known authorities such as the British Gambling Commission and the Curacao authority, the provider is of course beyond any doubt. But there are also other indications that you are dealing with a reputable provider. For example, there are various logos and links that take the customer to sites that deal with responsible gaming. If a provider were dubious, he would not have to worry about such things. The logos of the payment methods that the customer can find on the site also provide an indication. These are well-known companies that don't need negative publicity. Therefore, it can also be assumed that the provider is not sloppy here. The same applies to the manufacturers of the games. In the list, which you can call up here, there are a lot of big providers from the casino scene. In general, as a customer, you shouldn’t worry so much about dubious casinos. Because the number is now tending towards zero, which is not least due to the fact that customers would report such a casino immediately. The customers would stay away, and the authorities would also intervene sooner rather than later.

Offer

Even if, strictly speaking, there are more important features than the offers, there is a very large focus on this. The reason is also logical. Before licenses and the like come to the fore, the player first wants to know what the casino has to offer. Such an offer must be balanced and cover several areas. Reel Island succeeds in this in an impressive way.

The website of Reel Island
Vorschaubild Lobby Reel IslandVorschaubild Support Reel Island

Slot machines

They belong to the classics of the casino scene: slot machines. It doesn't matter whether it's a classic slot machine ormore modern online slots. Slot machines of any form are easy to use and, with a bit of luck, can bring big wins. Here at Reel Island there are many of these online slots, which are also presented by well-known manufacturers. For example, there are several slots from the company NetEnt. Starburst or Guns'n Roses are among them. But other providers also have their irons in the fire here. Among the manufacturers that are represented with games here are Microgaming, Elk Studios, Quickspin, Amaya, Blueprint and many more. The offer does not only consist of pure slots. There are also the hugely popular jackpots. These come up with big wins and, with a little luck, can outshine the already attractive wins on the reels. Winstar, Hall of Gods or Mega Fortune are names that players should be familiar with.

Card and table games

Card and table games are also an integral part of the casino scene. Who doesn't want to have fun with a game of blackjack or roulette? Customers who like these classics will not be disappointed. There are many variants of each of these games, so that the customer is sure to find the right one here. For example, there is the exclusive Double Ball Roulette or the Double Exposure Black Jack. These two casino gaming heavyweights aren't the only ones stepping into the ring, however. Various poker games as well as Baccarat or Six Shooter are also on offer and ensure fun.

Bingo, Scratch Cards and Co.

The games listed under the Fun, Virtual and Bingo categories do not count definitely to the classic casino games. However, they offer a good change if you need a break from slots, blackjack and the like. In the bingo section you will find a few variants of this popular game. The Fun section is reserved more for scratch cards, while you also have the option of participating in virtual games. For example, there is the Virtual Champs League or the Virtual World Cup.

Live Casino

One of the great highlights of Reel Island is the Live Casino. Here is the concentrated casino load with a dash of reality. Because no computers are used, but real people who act as dealers and croupiers. This creates a very special gaming ambience, which actually only exists in this form in real casinos. The trust factor should not be underestimated either, because the fact that the player can follow every single move of the croupier and dealer creates that trust. Although the computer-controlled games are also absolutely safe, they don't come close to the atmosphere of a live casino.

Bonus for new customers

A common means in the casino industry is the distribution of a casino bonus. This is mainly given to new customers who have just opened an account. This is about customer loyalty as well as a thank you to the player for the successful registration. New customers can, for example, get to know the offer in peace and quiet, without having to bet on their own money.

At Reel Island, deposits are rewarded with a bonus. While many competitors only award the first deposit, Reel Island rewards even the first three deposits with a bonus. There is a bonus of 100 percent on the first deposit. The good thing: the bonus is unlimited, the customer can deposit as much as they want. The second deposit is rewarded with 25 percent and a maximum amount of up to 500 euros, while the third deposit brings 50 percent and has a maximum of 500 euros.

Deposit bonus: Three deposit bonuses, 1st bonus unlimited
Bonus conditions: 35x turnover
Validity:| ||221
More bonuses: More deposit bonuses, special bonuses

The bonus is a free service from a provider - but the customer is not allowed to Claim the bonus and have the sum paid out immediately. Otherwise, the online casinos would all probably enter a big minus. The bonus terms stipulate that the sum of the deposit amount plus bonus money must be wagered a total of 35 times before the money can be paid out. There is also the proviso that only certain games gradually meet the wagering requirements. For example, those who like to tackle table games like blackjack are left out of this bonus offer, because the game is not supported. Friends of slot games, on the other hand, can be happy. The bets on most slot machines are even counted 100 percent against the bonus.

Deposit and withdrawal

Deposits and withdrawals are a very important tool when it comes to a provider to be examined more closely. After all, it is then decided how a customer can top up his gaming account and withdraw money from there again. The providers would do well to offer as many options as possible so that many customers can be addressed. Which options are available to the customer here at Reel Island in detail cannot be seen by interested parties, as there is no list of options here. However, the customer can at least partially guess what options there are, since some logos of the service providers are displayed on the provider side. However, the customer must note that the payment options can differ from country to country, so that the logos are only intended as a guide.

The possible payment options include credit cards, for example. The "big two" in the industry, Visa and Mastercard, are accepted here. However, not every potential customer has such a credit card. Therefore there are also alternatives. Skrill and Neteller belong to the family of e-wallets. The advantage: As with credit cards, the amount paid is credited immediately so that the player can get started right away. However, the customer must have a valid account with the providers of these e-wallets if he wants to use them. Prepaid credit is becoming more and more fashionable in general and is also finding its way into the online casinos of this world. With the Paysafecard, the customer can transfer the purchased amount either in full or in smaller partial amounts to his gaming account. However, banking has not yet become the eternal hunting ground. The customer has the option of making a bank transfer. However, he should keep in mind that a transfer can take a few days. Not the right variant for players who want to start immediately. In such a case, it is better to use Giropay or Sofortüberweisung. Although the money is also transferred to the provider by bank transfer, this takes place in real time. The access data from the house bank's online banking and a valid TAN are required for this.

The customer is also not informed about the payments. However, many casinos follow a specific guideline. This looks like the customer is making withdrawals through the same channel they used to make deposits. If this does not work with some providers - for example with Paysafecard or the Sofortbanking measures - you should either contact support or you will be presented with an appropriate alternative right from the start.

The available payment options at Reel Island
Die Zahlungsoptionen bei Reel Island
Payment Options: Skrill, Neteller, Giropay, Sofortüberweisung, Visa, Mastercard, Paysafecard, Bank Transfer, Trustly
Minimum Deposit: 10 CAD
Fees:
Account management possible in: Euro
Payout options:| ||280 Banküberweisung

Security and regulation

The questions of security and regulation are constant companions in the gambling industry. This is not an unusual process, because the customer naturally wants to be sure that he is dealing with a reputable provider who is beyond any doubt. This is the case with Reel Island. There are even two valid licenses here. One is from Curacao, the other license is issued by the UK Gambling Commission. But why two licenses? Doesn't a valid license do the same? Basically yes, but it can happen that individual games are not covered by just one valid license. If the provider then has two licenses, these problems are usually solved.

The licenses – no matter which authority they come from, you don't get them for free. The online casinos are put through their paces, with some areas of course receiving special attention. This is about the fair play factor. Especially when it comes to games of chance, it is important that the customer still has a realistic chance of winning in the various games. In order for this to be the case, random number generators are used to ensure that the games are clean and fair. The payout ratio, the RTP (Return to Player) is also checked. If a provider cannot convince here, there will be no license. The same applies if the data is not properly encrypted. Both when registering and when logging in or providing bank details, some very sensitive data goes through the server. This data must not fall into the wrong hands. However, if the authorities see this danger, the provider must make improvements. Otherwise he will not get a license.

Support and Customer Service

One should never underestimate support when it comes to how customers rate a vendor. The Reel Island experiences are mixed here. There is a live chat that the customer can use to easily contact them. The live chat is a tried and tested means of solving questions and problems very well. If you want to formulate your request in writing outside of the chat, you can send an email to the support. The address is displayed in the help section of the page. There is also an FAQ area, although this is very sparsely populated. There are just three questions and corresponding answers. Of course, by today's standards, this scope is not enough to play in the concert of the greats.

User-friendliness of the website

The website can definitely be classified as user-friendly. The customer does not have to dig through a thicket of banners or buttons before they can advance to the desired area. Last but not least, the game selection is very well structured, there is even a search function with which the customer can look for his favorite games. Speaking of games: it is commendable that the customer can even test the games since a play money mode is available. Also successful: The Canadian translation is generally problem-free.

Mobile App

There are providers who have not yet recognized the signs of the times and do not offer their offers in a mobile version . On the other hand, there are casinos that have a mobile offer but do not even tell their customers that they have such an offer. The test shows that there is another way. The provider not only tells its customers that it has a corresponding offer, but also shows the customers how to get there. On the page under the menu item "Mobile" there is a link to the mobile page. Alternatively, you can also have the address sent to your mobile phone via SMS. It is not necessary to download an app. This has several advantages: The customer does not have to worry about updates. In addition, mobile sites are usually designed for different operating systems, so that, for example, customers with iOS devices as well as those with Android devices can play here.

Conclusion: Very good provider with minimal Weakness

It is worthwhile for the customer to open an account with Reel Island. The provider has several advantages. First of all, it is important that he is properly certified. Two licenses – one from Curacao and one from the British Gambling Commission – ensure that rip-offs and fraud cannot become an issue here. In addition, Reel Island also convinces with an attractive bonus and last but not least with the fact that mobile gaming is possible. The customer does not need a special app for this, but can simply start on the mobile site. The payment methods are not explicitly mentioned, the customer can use the logos on the site for orientation. The support is rather mediocre and only offers a live chat and the possibility to write an email. The FAQ section is not competitive, so the overall support can be described as average. However, this weakness does not detract from the overall good impression.

Steffen Breitner
Play now!
Reel Island is a great casino with a good offer for Canadian casino players.
4.0 / 5.0 rated bySteffen Breitner
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