Royal Panda experiences
In 2014 theRoyal Panda online arcade was launched. According to the company, the goal is to create a relaxed and safe space for players. So far, this has apparently worked well, as more and more players decide to register with the "royal panda bear". Of course, with such a young provider, seriousness is also an important point of criticism. However, the all-clear can be given here, because thanks to the valuable license from the Maltese Lottery and Gaming Authority, every player can assume that it is a reputable and secure provider.
|🥇 Best provider||Royal Panda|
|⭐Rating||4.5 / 5.0|
|🎲 Game selection||over 300| ||77|
|💻 Software-Provider||NetEnt + more|
|🎁 Welcome Bonus||1,200CAD/EUR/USD + 10 Free Spins|
|⚖️Regulation||Malta Gaming Authority|
|🏆 Royal Panda||Play Now!|
Our Royal Panda experiences at a glance: Is the online casino serious?
Anyone who has doubted the seriousness of the arcade due to the young market affiliation will be taught better on the website . Royal Panda Casino is licensed and regulated by the Malta Lotteries and Gaming Authority. Thus, the players from Kenya are offered the greatest security, which makes fraud or rip-off unthinkable. The online casino also has licenses from the UK Gambling Commission.
|Company||Royal Panda Limited|
|Address||High Street, Sliema , SLM 1551, Malta|
|Registration number||MGA/CL1/879/2013 + others|
|Regulation/License||Malta Gaming Authority| ||133|
|Live Chat||Yes (9.00 a.m. - 12.30 a.m.)|
The game portfolio has a large selection and includes some of the most interesting online games of all. In the event of problems and questions, customer support can also be contacted, which can be reached via live chat, telephone hotline and e-mail. However, the fees for the foreign telephone number must be taken into account. The transfer portfolio is also well stocked and focuses primarily on electronic payment methods.
Video preview of Royal Panda
In the following video you will find a summary of our experiences with Royal Panda. We'll also show you how to sign up and also show you how to get started with the provider.
To preview Royal Panda, watch the video now:
Checking Royal Panda: Fraud or serious?
As already mentioned, Royal Panda has an EU license from the Maltese Lottery and Gaming Authority. The authority of the Mediterranean state isresponsible for controlling numerous arcades and provides every player with solid proof of seriousness. The arcade only received the license because numerous requirements and hurdles in the licensing process could be overcome. Of course, compliance with these conditions is still being monitored, so that in the event of unprofessional behavior by the casino, the license would be withdrawn immediately. To complement this, the arcade also proudly holds a UK license issued by the UK Gambling Authority. Players can be fully aware that Royal Panda works seriously and securely.
There are currently over 300 different games available to players in the game library. This means that there is an enormously large selection that some other providers can no longer keep up with. In addition, the company's portfolio is by no means "b-stock". Many of the most popular slot machines are available here. The games in the repertoire are made available by several well-known providers, so that the players can rely on first-class quality.
Slot machines can currently be found in over 250 different designs in the games portfolio. These are basically divided into classic slot machines and new video slots. In terms of numbers, the slot machines have to admit defeat here, because the video slots are represented more than 200 times and contain several top-class games. Playable here are, for example, "Starbust", "Gonzo's Quest", "Serenity", "Jack and the Beanstalk", "Neon Staxx" or "Wonky Wabbits". The classic slot machines, on the other hand, are "only" represented in 23 versions and offer, for example, "Super Nudge 6000", "Retro Reels - Extreme Heat", "Couch Potato" or "Gold Coast".
Replenishment is regularly available through slot machines, new releases from the numerous development studios. Even die-hard slot fans never get bored.
Bonus for new customers: double deposit
New customers of the Spielothek receive a 100 percent deposit bonus of up to 400 euros to start with. This offer is also supplemented by ten free spins for the game "Boof of Dead", which can be requested without making a deposit. For the regular new customer bonus, however, a minimum deposit of ten euros is required. Of course, it is smart to deposit a larger amount in order to take full advantage of the offer. For example, if you deposit KES/EUR/USD400, there would be a KES/EUR/USD400 bonus. The player would then have a total of 800 euros available in the player account. The bonus amount is credited directly with the first deposit, so that every customer can start with double the deposit amount. For the second and third deposit there is also a 50% bonus up to 300CAD/EUR/USD or 500CAD/EUR/USD, so you can claim a total welcome bonus of 1,200CAD/EUR/USD.
|Deposit Bonus:||1,200CAD/EUR/USD + 10 Free Spins|
|Bonus Terms:||35x Bonus|
|Other bonuses:||Free spins, regular bonuses|
If this is available on the account, it can have not yet been paid directly. For this, the sales conditions of the new customer offer must first be completed, but these should only pose a real problem for very few players. The online casino is extremely customer-friendly and only requires a 35-fold turnover of the bonus amount. Fortunately, a period of 90 days is made available for this, so that every player can take enough time to fulfill these conditions.
As already mentioned, the ten free spins are only valid for the slot "Book of Dead”, but can be used here without having to make a deposit. However, the winnings from the bonus games are subject to the bonus conditions and must therefore first be wagered 35 times before a payout.
Deposit and payout: Secure payments
Of course, Royal Panda offers its customers various options available to deposit or withdraw money from the player account. In addition to the tried and tested bank transfer, Giropay, Sofortüberweisung, credit cards, Skrill, Neteller, Astropay and Trustpay can all be used. The provider does not charge a fee, but players must make a deposit of at least ten euros. During transactions, the entire website is fully encrypted, which further underlines the security on the site. The time it takes for the player account to be credited varies from payment method to payment method.
|Payment methods at Royal Panda|
|Payment options:||Giropay, Sofortüberweisung, credit cards, Skrill, Neteller, Astropay, Trustpay|
|Minimum Deposit:||10.00 CAD/EUR/USD|
|Account management possible in:||Euro|
|Payout options:||Bank transfer, Skrill, Neteller, credit card|
Payouts will be made according to the Malta Lotteries and Gaming Authority requirements, only paid out using method used for deposit. However, the selection is limited to bank transfer, Skrill, Neteller and credit card. There are no fees in this case either, but the required payout amount is also ten euros here.
Security and Regulation: Double Surveillance
The company's arcade license has been issued by the Malta Lotteries and Gaming Authority. The online gaming library has carefully examined these beforehand in extensive tests and checked whether all the necessary criteria for the licensing are met. Even afterwards, these requirements are still controlled by the MGA. The casino is also licensed by the UK Gambling Authority. From the player's point of view, there is no need to worry, because all the necessary licenses are available, which means that a serious and secure offer can be assumed here. Fraud or even a rip-off is not to be feared.
Comodo ensures security on the website and in the slot machine games page, with which the offer is secured in accordance with the latest security guidelines. However, an indication of the seriousness can already be seen by looking at the game developers. Here you will find, for example, NetEnt, Microgaming and NYX. In all cases, these are top providers who, of course, only make their games available to suitable providers. In terms of professionalism, nothing is left to be desired.
Support and customer service: Answers every question
The customer support at the Royal Panda does a very reliable job. The employees are friendly, competent and can provide the right answer to all questions. Usually the problem is solved within a few seconds and the game can be resumed. Support staff can be contacted via live chat, email, and phone. Working hours are from 9:00 a.m. to 12:30 a.m. daily. Important for all Canadian players: The telephone hotline is not a Canadian telephone number. So there are charges for the call.
Another part of customer service is the FAQ area. The most frequently asked questions from players are listed and answered here, so that direct contact with customer support is often not necessary. Since this area is very extensive, it is worth stopping by here before making an inquiry to the staff.
User-friendliness: easy to survey
Despite the large portfolio and the broadly structured Royal Panda succeeds well in directing the focus of the players to the essentials. All menus are immediately recognizable and all items can be reached from the start page with just a few clicks. With regard to the order in the game categories, the search function, with which the portfolio can be searched for specific games, is also positive. In addition, these can also be sorted in alphabetical order or according to their popularity. Many of the games can also be tested free of charge in a demo mode. Thus, every player can already get an optimal impression of how the game works and is structured. All in all, the structure is fully convincing, even if there are no unconditional highlights graphically. The user-friendliness is given and ensures quick orientation in the offer even for absolute beginners.
Mobile App: Different versions
The online gaming hall app is currently available in two different versions. Apple, Android and various other device users can open the optimized HTML app with their mobile phone. The provider's website can therefore be easily accessed via the smartphone's browser and is displayed there in an optimized format. A download is not required for this. On the other hand, if you want to access the offer with your tablet, you can only enter the online slot machine game library via the normal website. An optimization was not carried out here, but in view of the tablet screen size it is usually not absolutely necessary. So far around 170 games have been integrated into the mobile app.
Conclusion: Seriousness test passed
The Royal Panda online casino has clearly demonstrated in our test that it is an honorable and reputable online gambling hall. In our opinion, fraud or a rip-off can be completely ruled out, since the Maltese and British authorities ensure proper business operations here. At the same time, the website is encrypted by Comodo software, which also guarantees security on the part of the provider. In day-to-day business, the company scores above all with its large selection of games and good customer support. The bonus does not necessarily go through the industry ceiling, but all players can certainly do something with the new customer bonus. Fortunately, the associated sales conditions are also feasible, so that no criticism can be expressed here either. The bottom line is that every player is in good hands here and can fully rely on security and seriousness.
Unfortunately I had a problem in the Royal Panda arcade. In this regard, I have to commend the team. Because it helped me very quickly. Although there was a technical problem, I was able to get a quick answer from customer support.
written 64 months ago