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SimbaGames Experience

It's not a big one Secret that games of chance are very popular, especially in recent times. This wasn't always the case, as gambling hasn't always had a stellar reputation. A circumstance with which one or the other online casino still has to struggle nowadays. But all these worries no longer have to bother the customer, because online casinos likeSimbaGames are absolutely safe and reputable. There is no fraud or rip-off here. However, our test will also reveal other points in the following lines that speak for the casino.

🥇 Best bidder
⭐|| |67Bewertung 4.0 / 5.0
🎲 game selection various games from the casino area
💻 software NetEnt, SkillOnNet
🎁 Bonus Offer up to 100 EUR + 25 Free Spins
⚖️Regulation
🏆 Simba GamesPlay now!

Our experiences at a glance

The experiences with SimbaGames are on the whole okay, although there are also one or two catches. This is, for example, right in the range of the offer. Because except for slots, the player cannot select anything here - and that, although many other areas with games are listed, but these areas are largely empty and not equipped with games. On the other hand, the valid gaming license from Malta, which the provider has, is positive. This was issued by none other than the Malta Gaming Authority. In addition, the range of payment methods is also impressive and plays in the upper part of the "casino league". The service cannot quite keep up here, which does not necessarily seem to keep up with the times, especially in terms of contact options. A mobile offer is basically available, but not all games are also available via it. There are also technical reasons for this. The bonus, on the other hand, is fine and includes not only cash benefits, but also free spins on selected slot machines.

Company Titanium Brace Marketing Ltd
Address| ||117 7A, The Podium, St Mark Street, St Julians, STJ09, Malta
Registration Number
Regulation/License MGA
Telephone (+1) 64 77 24 46 91
eMail [email protected]| ||145
Live Chat no

SimbaGames in check: fraud or serious?

A question that customers or those who want to become one , again and again, is after seriousness. After all, who wants to play in a casino where there is cheating? And the providers can certainly do without this negative publicity. Therefore, they will certainly do everything they can to prove to the player that you can create a customer account with peace of mind. SimbaGames has a valid gaming license from Malta, which stands for security and seriousness. Because whoever is in possession of such a license is doing a lot of things right and is one of the good guys in the industry. But the gambling license is not the only criterion that should show the player that he is absolutely on the safe side here. There is also a certificate from ITechLabs, which is very renowned in the field of games of chance. Here, for example, the random number generator of the games is tested so that fair play is possible. But the payment methods can also give another indication of the seriousness. There are several well-known service providers here who also don't need negative publicity. It can therefore be assumed that Visa and Co. will also take a close look here. Overall, the market is now very safe. The number of casinos that do not mean well with the customer is close to zero. They wouldn't really hold up these days anyway. Because when people cheat, word gets around very quickly.

Offer

The offer of an online casino today usually covers several areas. It includes slots, card and table games and also has arcade games or aLive Casino. All these games should also be available at SimbaGames - but somehow they aren't.

The SimbaGames website
Vorschaubild Lobby SimbaGamesVorschaubild Support SimbaGames

Slots

Nothing to complain about in slot machines, also called online slots. The selection of slot machines is huge and also includes games from well-known manufacturers. One of these manufacturers is NetEnt, for example, which has the breathtaking slot Guns 'n Roses to offer for music lovers, among other things. But the world-famous Starburst also comes from the forge of this well-known manufacturer. But slots from SkillOnNet are also represented. One of these slots, for example, is Ninja Master, which will also play a role in the further course of the SimbaGames test. Among the slot games there is also one or the other jackpot, which, in addition to the quite attractive wins on the reels, can bring a warm shower of money. In the Games List, the player gets the opportunity to test the games on offer in a demo version. A bit awkward, because at first glance there doesn't seem to be a demo version available in the main slot slot.

Card and table games

Normally, they are simply part of every casino offer: the card and table games. They include classics such as Black Jack or Roulette. At first glance, these games also appear to be available at SimbaGames, because there are corresponding categories and notes that suggest this. However, when you click on the category links, there is a yawning void. Not a single card or table game appears in the Games List either. The same applies to the other categories, only under the menu items "Special Games" and "Video Poker" do some games appear.

Live Casino

The same applies to the Live Casino . The existing menu item gives an idea that there is such a range of games here. And why not? After all,Live Casinos are very popular because they represent a perfect mixture of a special casino atmosphere and the freedom of an online casino. Because the game is played here with real dealers and croupiers. However, if you select the corresponding menu item, which is translated a little clumsily as "Live dealer", you also get to an area in which there are no games. Incidentally, this phenomenon can also be seen in the mobile version, when you call up the casino via the browser on your smartphone or tablet.

Bonus for new customers

The bonus has meanwhile closed in the casino world developed into a real constant. These offers are usually aimed at new customers who have just opened a gaming account. These offers are then called welcome bonuses and include either extra money to play with or free spins. With some providers, however, a combination of both things is also possible.

SimbaGames is pursuing exactly that strategy of not only giving customers money, but also a few free spins. The money bonus comes in the form of a standard deposit bonus, where the customer can tap a total of 100 euros. In addition to the pure money bonus, there are also free spins. These apply to the already mentioned slot called Ninja Master. This slot also plays a role in the free spins that are awarded with the deposit. Because there are 25 Free Spins for the first deposit.

Deposit Bonus: up to 100CAD/EUR/USD + 25 Free Spins
Bonus Conditions: Sales 30x
Validity: 30 days
Other bonuses: Free Spins

Natürlich sind die diversen Boni immer an Umsatzbedingungen gebunden. Der Spieler kann also nicht hergehen, den Bonus beanspruchen und dann anschließend vom Spielkonto abbuchen. Er muss erst umgesetzt werden. Die Umsatzbedingungen bei SimbaGames sehen vor, dass der Bonus insgesamt 30 Mal umgesetzt werden muss, ehe eine Abbuchung des Betrags erfolgen kann. Diese Maßgabe gilt für die Einzahlungsboni. Wer aus seinen Freispielen Gewinne erzielt, muss diese sogar 60 Mal umsetzen. Dabei spielt es keine Rolle, ob die Gewinne aus den Gratisdrehs für die Anmeldung oder aus den Freispielen, die mit der Einzahlung vergeben werden, stammen. Zu beachten ist außerdem, dass zum Freispielen der Einzahlungsboni nicht alle Spiele in gleichem Maße berücksichtigt werden. Während Spielautomaten oder Rubbellose hier zu 100 Prozent zählen, scheinen Tisch- und Kartenspiele außen vor zu sein.

Deposit and withdrawal

The payment methods are always of great importance for a provider. Because they decide how the customer can fill his game account. However, they are also decisive for how the customer can have winnings withdrawn. A healthy selection is an advantage here, since as many customers as possible can be addressed.

Such a variety is available to the customer here. There are a number of payment methods from which the customer can select their personal favourite. Various areas are covered. Of course, credit cards are included in the selection of payment methods. These are still among the most popular means of payment on the Internet. Visa or Mastercard cards are accepted here, which are undoubtedly among the best-known representatives of this guild. However, digital wallets, the so-called e-wallets, are also becoming increasingly popular. Skrill and Neteller are among the most popular e-wallets that can be used by customers. The good thing: Here, too, the amounts paid in are immediately credited to the customer account. However, you have to make sure that the provider who is eligible for a transaction has a corresponding customer account. Bank transfers are also possible. With Giropay or Sofortüberweisung, the customer even has the option of carrying out such a transfer in real time. But this only works if you use online banking at your house bank. The reason: With Giropay or Sofortüberweisung, customers have to use the bank details, access data and a valid TAN. The game account can also be topped up with prepaid credit. The method of choice here is the Paysafecard. The customer can buy this card in different denominations and then release the credit either all at once or in smaller amounts.

The available payment options at SimbaGames
Die Zahlungsoptionen bei SimbaGames
Payment options: Skrill, Neteller, Sofortüberweisung, Giropay, Paysafecard
Minimum deposit: 10 CAD
Fees:
Kontoführung möglich in: Euro
Payout options: Skrill, Neteller, bank transfer

As far as payouts are concerned, a little initiative on the part of the customer required. If you go to the payment methods overview page, you can click on any of the methods listed here. Here you can also find out whether a provider is also suitable for paying out credit. With Skrill and Neteller there is at least talk of payouts. If in doubt, contacting support will also help. What is certain, however, is that no payouts can be made via Paysafecard or using the Sofortbanking measures. These variants are only intended for the deposit.

Security and regulation

Of course, a gambling provider always has to deal with security issues. In the same breath, regulation comes into play. With SimbaGames, the customer does not have to worry, because it is a certified provider with a valid gaming license from Malta. This license was issued by the MGA, the Malta Gaming Authority. This is one of the best-known authorities in this field and only grants licenses to casinos that can meet the high demands. Fraud and rip-off are not possible.

These requirements include, for example, proper encryption of the data. Some sensitive information is sent to the server both when registering and when logging in or when transmitting payment data. To ensure that this data does not fall into the hands of cyber criminals on the go, there must be modern and, above all, secure encryption that protects the data. The authorities are of course looking into the question of whether such encryption exists. If the result is not satisfactory here, the license will certainly not be issued. Incidentally, the same would also happen if the games were not guaranteed to be fair. A casino that cheats its players would not be sustainable for the industry. This is where not only the valid gaming license comes into play, but also the seal of the ITechLabs, since the RNG, the Random Number Generator, is scrutinized here, among other things. This is software that provides random game results. This is particularly popular with the gambling authorities. Should there be misconduct in this area, the dream of a license has burst. But as already mentioned, SimbaGames players don't have to worry about that. Well roared, lion!

Support and Customer Service

Support is another calling card that the provider can present to its customers. The importance of good support is often not recognized. It can always happen that a customer has questions or problems arise. In such a case, it is extremely important to have good support at your side. However, the support at SimbaGames can only be classified as mediocre. For example, there is only the option of writing an email or calling the service. There is no live chat and no other contact options. Other competitors have more to offer here. On the other hand, the very extensive area with the so-called FAQ is pleasing. Here you will find popular questions and the corresponding answers. With a bit of luck, the customer can do without personal contact with support.

User-friendliness of the website

The user-friendliness of this website is unfortunately the biggest shortcoming of the provider. At first glance, the site appears well structured and sorted. However, it is the second look that causes disappointment. The fact that the customer searches in vain for a live casino, roulette and other card and table games has already been mentioned. However, the corresponding categories are available here, which not only leads to confusion among customers, but also to great annoyance. Also annoying is sometimes the very wooden translation of the content into Canadian. In some places, the translations sound as if they were simply typed into an online translator on the fly. For example, the live dealer is referred to as a live dealer. The fact that the player first has to call up the games list in order to be able to play the games in a demo version proves to be less than successful. If you look around at the competition, however, this function already exists in the main menu of the games. If you don't find or call up the Games List by chance, you won't be able to enjoy a free game.

Mobile App

Playing on the go - mobile gaming - should become a standard belong. Because in a world in which smartphones and tablets are increasingly dominating the daily picture, it makes sense for both the customer and the provider to have such an offer at hand. There is no separate app at SimbaGames. Nevertheless, the provider points out on its website that the offer can be used via smartphone or tablet. In practice, this promise sometimes proves to be quite ambitious. Some games require the Flash plugin even in the mobile version. This is particularly worrying for owners of iOS devices, since iOS is generally at loggerheads with the Flash plug-in. Other games that worked flawlessly in the mobile version of the competition also show weaknesses and don't start properly. The provider should definitely take action again and revise its mobile offer.

Conclusion: Adequate provider with some weaknesses

The opinions differ a bit on the online casino SimbaGames. On the positive side, he has a valid gambling license from Malta. This was awarded by the MGA, the Malta Gaming Authority, and shows that fraud or rip-offs cannot take place here. Basically, the offer would also be beyond any doubt if the corresponding categories were also filled with games. However, that is not the case here. This only works seamlessly with slots and video poker. With the live casino, the card and table games or roulette, on the other hand, there is a yawning emptiness. The support, which offers only a few contact options overall, but does offer a good FAQ area, is not completely convincing. On the other hand, the bonus and the diverse payment options that the provider has in its portfolio are positive. In addition to additional credit to play with, the customer can also access free spins. Overall, the provider gives away a little potential. Our test clearly showed that.

Steffen Breitner
Play now!
SimbaGames is a great online casino with a lot of slots
4.0 / 5.0 rated bySteffen Breitner
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