Smarkets experiences

Smarkets was founded in 2008 as a betting exchange and has been able to develop an excellent standing in the industry ever since. The company is still largely unknown in Kenya, but in Great Britain the stock exchange has long been one of the most popular contacts in the industry. Especially in the political direction, Smarkets has repeatedly proven its qualities and, among other things, declared the eventual winners of the British general election and the US presidential election in 2010 and 2012 as favorites well before the voters cast their votes. In England, the betting exchange is a permanent institution in the business, which of course can convince with full seriousness and security.

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Our Smarkets experiences at a glance

The British betting exchange is equipped with several licenses. In addition to the UK license from the Gambling Commission, the company also holds an official license from the Malta Lotteries and Gaming Authority. This is also valid for Canadian customers and therefore provides all the necessary evidence that it is a serious and secure offer.

Company Smarkets (Malta) Limited
Address San Giljan Street, St Julian's, Malta
Registration Number MGA/CL3/492/2008
Regulation License Malta Gaming Authority
Phone (+44) 207 617 7413
eMail [email protected] smarkets.com
Live Chat Yes
Callback No
Service Hours Chat: 9 a.m. to 11 p.m., telephone: 9 a.m. to 7 p.m.

Nowadays, however, it is well known that no betting customer can be won with a safe appearance alone. The portfolio and the remaining areas of the betting exchange are also impressive. The tipsters have a relatively wide selection of sports available here and can also place their bets during the game. There are also plus points for the small bonus of ten euros, which is paid in the form of a cash-back bet. Customer support is also presented in a good light and should be easily accessible. Unfortunately, the popular electronic PayPal deposit is currently not used here, but tipsters have numerous alternatives to choose from with which payments can be processed quickly and securely.

Smarkets under review: fraud or serious?| ||151

Die Gründung im Jahre 2008 liefert natürlich bereits ein erstes Indiz dafür, dass es sich hier um einen seriösen und sicheren Anbieter handelt. Immerhin ist die Wettbörse schon seit acht Jahren sehr erfolgreich in der Branche tätig und gilt insbesondere in Großbritannien zu den führenden Kräften in der Szene. Trotzdem ist Smarkets natürlich auch mit „handelsüblichen“ und vollwertigen Lizenzen ausgestattet, die einen Betrug oder eine Abzocke unmöglich machen. Durch die Regulierung der unabhängigen Behörden wird sichergestellt, dass hier keine krummen Geschäfte getätigt werden können und die Tipper demnach vollständig in sicheren Händen sind.

In addition, the serious impression is also underlined by the customer support. Although this is only available in English, the staff can be contacted in several ways and, based on our experience with Smarketes, they also provide a satisfactory answer to the query within a very short time.

The betting portfolio at Smarkets

In order to meet the changing demands of customers, the portfolio is constantly updated. At the same time, Smarkets has been known for several years to have a good nose, especially in political debates. Consequently, in addition to sports betting, you can also see politics betting here.

Sports and politics betting en masse

There are currently 15 different sports in the Smarkets betting portfolio. The British influences that the company “from the island” has brought to its range are unmistakable. The main focus is on football and horse betting, but the portfolio also includes cricket and rugby. The selection of betting disciplines is supplemented by tennis, baseball, basketball, boxing, golf, handball, ice hockey and motor sports. As already mentioned, an enormously large part is also reserved for the areas of politics and current affairs. Here the tipster can not only bet on election results or the like, but also determine the winners of the next big casting shows or bet on the result of the Eurovision Song Contest. The betting exchange has particularly distinguished itself in recent years in the field of political betting.

The offer directly on the provider's website
Vorschaubild Startseite SmarketsVorschaubild Smarkets Übersicht Wetten

Live betting

A very important factor for the attractiveness of a bookmaker or a betting exchange is the live betting area. Although the tipsters at Smarkets cannot bet on all available sports, the majority of customers should be completely satisfied with football, tennis, basketball and golf. There are special plus points in this category for the selection of betting markets. In addition to the regular three-way bets win, draw and loss, bets can also be placed on the half-time/full-time score, the correct result, two-way bets and goal bets. The goal bets differ again in different areas. For example, you can bet on whether both teams will score in the game, or the number of goals that will be scored in the game. All in all, the live betting area is very appealing, as there are always several betting markets offered in the other disciplines.

Odds key

As with every betting exchange, there are smarkets especially the above-average odds, which should attract the betting community. The exchange only collects a commission of two percent, which means that the "costs" for the player can be kept lower. Conversely, this means that better odds are offered here than with regular bookmakers. They have often included a certain profit margin in the quotes, which depresses the values. The bottom line is that significantly higher odds can be discovered for almost every event in the stock exchange.

Betting tax

The betting tax is a tiresome topic for Canadian customers. Since 2012, the Canadian tax authorities have been demanding a five percent levy on sports bets, which are usually made by thebookmakers andbetting exchanges| ||190 direkt an die Kunden weitergegeben wird. Entweder direkt bei der Tippabgabe oder nach der Auswertung des Gewinns wird dann im Normalfall die Steuer abgezogen. Die deutsche Kundschaft dürfte also hellhörig werden angesichts der Tatsache, dass Smarkets diese Steuer bislang vollständig übernimmt. Hier wird also steuerfrei gewettet, denn neben der Kommission zieht die Börse keine weiteren Spesen vom Einsatz oder Gewinn ab.

Bonus for new customers

New customers at Smarkets can claim a bonus of ten euros, which will be spent in the form of a cash-back bet. This bonus is based on the amount of the first deposit, because a minimum deposit of 20 euros is required. In this respect, it is roughly a 50 percent deposit bonus, which is then only issued if the first bet is lost. The use of this is then refunded - up to an amount of ten euros. However, this refund cannot be paid out, but must then be used again at least once.

Deposit bonus: 10 CAD/EUR/USD
Minimum deposit: 20 CAD/EUR/USD
Bonus terms: 1x deposit
Validity: 90 days
further bonuses: none

If winnings are then achieved with the free bet, these go directly into the tipster's pocket and can therefore be paid out without any problems. Each player has 90 days to fulfill the requirements. Although this offer is not necessarily the most generous bonus on the market, the welcome offer is not linked to particularly extensive sales conditions. Here Smarkets is extremely customer-friendly and also underlines the seriousness of its own offer through the transparent and easy requirements.

Deposits and withdrawals at Smarkets

At times of internet crime is possible, especially during Payment transactions require the utmost caution. Smarkets is of course aware of this and therefore only relies on secure payment methods in its portfolio. Each transaction is fully secured with SSL encryption and thus offers all users optimal security. At the same time, the selection of payment options is quite varied and should enable every tipster to top up their account safely and conveniently within a few moments.

In addition to Mastercard and Visa credit cards, Maestro, bank transfer, Neteller and Skrill are also available for processing transactions. The minimum deposit amount varies between the payment methods, but it is generally not possible to deposit less than ten euros. For example, if you pay by bank transfer, you have to calculate a minimum deposit of 20 euros. There are no fees here, only users of Mastercard and Visa credit cards have to expect a fee of 2.5 percent. The maximum deposit amount also varies and is limited to 5,000 euros per day with Neteller and Skrill. However, there is no upper limit for bank transfers and credit cards.

The deposit and withdrawal methods at Smarkets at a glance
Die verfügbaren Zahlungsmethoden bei Smarkets
Payment options: Credit cards, Neteller, Skrill, Maestro, Bank transfer
Minimum deposit: 10 CAD/EUR/USD
Minimum wager: 0.05 CAD
Account management possible in: GBP, EUR, USD, CHF, AUD, CAD, PLN, SEK, DKK, HKD, NOK, CZK, JPY, HUF
Withdrawal options: Credit cards, Neteller, Skrill, Maestro, bank transfer

Payouts are made using all methods that could also be used for the deposit. In addition, it is important to ensure that the exact payment method used for the transaction is used to deposit the money into the betting account. So if you made your deposit with Neteller, you can only withdraw via Neteller. The required minimum payment amount is usually ten euros, only for a payment to the bank account at least 20 euros are due. However, the betting exchange does not charge any fees for the payout. According to our experience with Smarkets, depending on the payment method you choose, the money ends up in your own account within one to ten working days. In addition to the fixed payout method, customers must also observe an identity check that is due before the first payout. Even if this seems a bit disturbing at first glance, this process also underlines the serious and proper working methods of the company.

Security and Regulation

For all customers from Great Britain, the betting exchange is operated by licensed and regulated by the UK Gambling Commission. This is due to the fact that Smarkets' headquarters are in the English capital of London. Accordingly, the local authorities are of course also responsible for control and administration. For players from Kenya, on the other hand, the Maltese lottery and gaming authority is responsible in this case. Since Smarkets (Limited) Malta, which is responsible for sales in Kenya, among other things, is located in Malta, the Maltese authorities are responsible here. In both cases, players can rest assured that all regulations and specifications are always observed. Fraud or rip-off can therefore be completely ruled out, since the authorities are known to have an independent eye everywhere. At the same time, however, security is also provided within the betting exchange, which is implemented, for example, by age or identity checks.

SSL encryption also ensures the general security of the players on the entire website, with which all Form entries and payment transactions are encrypted. Here the company is technically up to date, so that there is no danger in this respect either and one can speak of a completely safe provider.

Support and customer service

Canadian customers have to Before the first conversation with customer support, please note that this is only available in English. The core competencies are in the mother country, so the rest of the clientele has to adapt a little. But that's not a big problem, because the customer support staff are of course aware of this and therefore do their best to make the conversation as pleasant and understandable as possible. The employees can be reached via live chat, e-mail, post and telephone. Smarkets is also quite active on social networks, especially Twitter, so that if in doubt contact is also possible here. The employees can be reached by phone daily from 9 a.m. to 7 p.m., but this is a British number that is charged with the corresponding fees. So the live chat is probably a better choice and is also available from 9am to 11pm.

If you want to avoid the conversation with the support, you can first look around in the FAQ section of the betting exchange before making the request. In our experience, most of the questions are already answered here - but also only in English.

User friendliness of the website

Smarkets combines the classic with the modern to a certain extent on its website. The structure in general is more in line with the modern era and convinces above all with a well-structured menu. The individual game selection is then again more of the classic representative, which is reflected above all in a well-known submenu. Unfortunately, this does not offer many filter functions, so that the integrated search function should be used in any case. With this, the bets can be fanned out from the offer within a few seconds, which makes it possible to place bets quickly without any problems. The bottom line is that the user-friendliness is good and should not drive any customer to despair.

Mobile App

Smarkets has not yet offered a mobile app in the form of a native download variant. As a quick-witted alternative, the betting exchange presents an optimized version of its regular homepage. This web app has the advantage that it does not have to be downloaded first and can be accessed from any mobile device. The entire betting portfolio is integrated here, so that you don't have to go without anything when you're on the go. There are also plus points for the intuitive design, which contributes to good orientation in the long term.


Smarkets has been one of the best betting exchanges of this time since 2008, and not without good reason. The company offers an attractive portfolio, which is extremely well equipped, especially in the areas of football, horses and politics. The live betting area, in which numerous different betting markets are available, is also convincing. Doubts about the seriousness and safety are also not justified, since all licenses and regulations are taken over by official authorities. Fraud or a rip-off are made impossible, which is why we can recommend the exchange without reservation. As a special extra, every new customer should also grab the bonus if the first bet goes wrong.

Anatol Tsirgiotis
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