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Spin Palace experiences

The online casino Spin Palace has been online since 2001 and has been one of the best-known and most popular virtual gaming libraries on the Internet for years. From today’s perspective, the question of whether fraud or rip-offs can be expected in the online casino can be answered quite easily – no. Nevertheless, we took a closer look at the online provider in the following field report. Seriousness is by no means always associated with outstanding game quality.

🥇 Best Vendor
Rating 4.5 / 5.0
🎲 Game Selection Over 500 Casino Games and Live Games
💻 Software Provider Microgaming|| |80
🎁 Willkommensbonus 1000CAD/EUR/USD Welcome Package
⚖️Regulation
🏆 Spin PalacePlay now!

Our experience at a glance - is the Spin Palace Casino a scam?

The Spin Palace Casino gives the directly on the website requirement. Its own brand values ​​are: Excellence, Rich Rewards, Innovation, Fairness Responsible Gaming and Passion. If each keyword were to be rated with a number of points, the casino provider would certainly not have the highest number of points. The most important point - fairness - can be rated 100 percent positive. The casino is reputable.

Company Bayton Ltd
Address 8, Sir Temi Zammit Avenue, Ta Xbiex XBX1011, Malta| ||119
Registrierungsnummer C41970
Regulation / License LGA/CL1/376/2007, LGA/CL3/376/2007
Phone: 0-800-181-4173
Email: [email protected]
Live Chat : 24/7, English
Service times: daily between 7:00 a.m. and 1:00 a.m.

Video preview for Spin Palace

In the following video you will find a summary of our experience with Spin Palace. We'll also show you how to sign up and also show you how to get started with the provider.

To preview Spin Palace, watch the video now:

The offers from the online casino

Spin Palace - the name already gives a certain direction with regard to the game portfolio. The slots clearly determine the offer. In the following section we took a closer look at the entire portfolio and can report a new positive point, especially with live dealers.

Slot machines

TheSlot machines clearly dominate the scenery at Spin Palace. Customers have the choice between the latest slot machines from Microgaming, some of which have up to 243 paylines, and the classic retro machines. Every type of casino will find its preferred machine in the online casino.

The casino provider is a little more reserved when it comes to video poker games. Some game versions are available in the portfolio, but overall Spin Palace is not really competitive here.

Classic games

The virtual arcade cuts a good figure in the area of ​​table and card games. In this category, users do not have to do without any well-known game. Leading the way areRoulette andBlackjack, followed by numerous table poker games and baccarat. The design of the game limits in the classic sector deserves praise. Even the real high rollers will find the right betting opportunities at the tables.

The provider's website with all the important information
Vorschaubild Spinpalace Mobile Vorschaubild SpinPalace Bonus

Live Casino

For a long time it seemed that as if the casino wanted to completely do without a live area. A few months ago, an impressive remedy was created at this point. In the exclusive live casino, customers have the choice between several roulette, blackjack and baccarat tables. Recreational players are in the game for as little as 50 cents, while high rollers can easily risk four figures per spin or hand.

Technically, the Live Casino is at a top level. Game interruptions or even disconnections are not the order of the day as long as the internet line is up. The software itself makes a robust and reliable impression.

Bonus for new customers – dust off cash

Of course, new customers also start with a bonus in the Spin Palace online casino. The provider's welcome offer includes players' first three deposits. The following bonuses are available:

  • First deposit: 100% up to 250 euros
  • Second deposit: 25% up to 300 euros
  • Third Deposit: 50% up to 450 Euro

The bonus package has a total value of 1,000 euros. The respective minimum deposit amount is 20 euros. It should be noted that the first deposit must be made within seven days of registration.

The wagering requirements require a bonus turnover of 50 times in order to be ready for a payout. The value of the individual games is important when playing free games. The slot machines and the parlor versions are 100 percent approved. The following games achieve a weighting factor of eight percent: all poker tables, all roulettes, all video/power pokers (except All Aces and Jacks or Better), all blackjacks (except Classic Blackjack) and Casino War. All other games do not contribute to achieving the rollover.

Deposit bonus: 1000CAD/EUR/USD
Bonus conditions: 50x bonus amount
Validity: 6 months
Further bonuses: none

The new customer bonus is of course only once per Person, household, payment method and IP address can be called up. Another important detail concerns the more experienced casino players. Users who have already received a welcome bonus at another Bayton Limited online casino may not activate it at Spin Palace. The following virtual arcades are affected by this: Ruby Fortune, Cabaret Club and Mummys Gold.

All in all, the casino bonus in the test is not entirely convincing, despite the high total value. The free spins conditions of the bonuses seem a bit too strict to us. However, one cannot speak of fraud or rip-off at this point.

Deposit and withdrawal - this is how it works

The deposit offer of the casino may not be the most extensive, but in our experience at Spin Palace every player can find their desired transfer method. The portfolio is led by the two direct booking systems Sofortüberweisung.de and GiroPay, with which bank transfers can be processed in real time. The Paysafecard and Ukash prepaid codes are particularly suitable for smaller, anonymous deposits. The e-wallets available include Skrill by Moneybookers, Neteller, EcoPayz and EZIPay. Deposits with Visa and MasterCard credit cards, the virtual Entropay Card and the simple Maestro card are of course also possible.

Overview of the Spin Palace deposit and withdrawal options
Details zu den Zahlungsmethoden bei Spin Palace
Payment options|| |270 Visa, Mastercard, Maestro, Entropay, Skrill, Neteller, Giropay, Sofortüberweisung, Paysafecard, Ukash, Banküberweisung
Minimum deposit: 10CAD/EUR/USD, 1CAD/ EUR/USD with Ukash and Paysafecard
Fees: none
Account management possible in: Euro, US Dollar, Canadian Dollar , Australian Dollars, New Zealand Dollars, Norwegian Krones, Swedish Krona
Withdrawal Options: Visa, Maestro, Entropay, Skrill, Neteller, Bank Transfer, Check

At The casino works with a fixed retention time of 48 hours for the payouts. Within this period, the withdrawal of winnings can be canceled at any time with just a few clicks. In principle, the payout is made in all technically possible ways that have already been verified via a deposit. Banking is generally an alternative.

Before the first withdrawal, each player must confirm his identity. Spin Palace requires the following documents:

  • Copy of driving license (passport, identity card)
  • Copy of a utility bill (water, gas, telephone, etc.)
  • Copy of credit card (front and back) if this card was used for the deposit(s).

Security and Regulation - Safe Haven Malta

The Casino is officially operated by Bayton Limited. The company is registered and licensed on the Mediterranean island of Malta. The secure EU approval of the local supervisory authorities ensures a regulated gaming environment and also excludes any fraud. Bayton Limited is the operational part of The Palace Group, which has had a decisive influence on the virtual gaming scene for years.

The numerous awards that Spin Palace has been honored with are also clearly meaningful. The most important award was certainly the "Editor's Pick" of the well-known online gaming magazine. Further prizes were won in the categories "Best New Casino", "New Site Concept", "New Online Casino" and "Web TV". The casino is one of the top 50 websites on Gambling.com.

It should not be concealed that the casino provider has an eCogra test certificate in which the payout rate is verified at the same time. Users can currently look forward to the following theoretical chances of winning:

  • All games: 95.20 percent
  • Slots: 94.92 percent
  • Table games: 96.81 percent
  • Poker Games: 98.12 percent

Support and Customer Service - Perfectly accessible service team

Customer support shows the class of Spin Palace. The service employees can be reached free of charge in all ways. The online provider works in Canadian-speaking countries with a free 0800 hotline. Written inquiries can be made via live chat or email. The response time in both ways is excellent. Customer support is open daily between 7am and 1am during summer time. During the winter time, the start in the morning hours is shifted to 8 a.m.

No deficiencies could be found in terms of professional competence and friendliness. For example, emails are all answered individually and personally. The extensive and transparent FAQ menu is also commendable. Normally, users should already be able to find the necessary information for a smooth gameplay on the website.

User friendliness of the website - functionality is at the top

The design of the website is atOnline Casinos a debatable fact. There are some experts who find the dark blue design and graphics very appealing, other casino players complain about the "boring and outdated" overall appearance. We would rather join the second group in our assessment. The homepage is by no means a feast for the eyes. Excluded from this critical remark is the live casino, which shines in new splendor.

There are no objections regarding the usability of the gaming portal. The design is intuitive and self-explanatory. Spin Palace clearly puts functionality over design. On the negative side, the fun mode cannot be used without prior registration.

Mobile gaming has come a long way at Spin Palace. The casino app is available for all common end systems. Regardless of whether the smartphones and tablets run on iOS, Android, Blackberry or Windows, casino gaming on the go is possible with one of the apps. However, it should be noted that the quantity of games is not the same in every app. The corresponding information about each system is communicated transparently on the website.

Conclusion: Spin Palace is rightly one of the top providers

Spin Palace is rightly in the top third of the casino ranking. The online provider is present with a good overall concept, which is primarily aimed at slot machine players. Thanks to the integration of the live casino, the virtual arcade is now also a real alternative for fans of table and card games. Customer support deserves top marks, not least because of the toll-free availability. There are minor compromises to be made in terms of website design and the transfer portfolio. Spin Palace is welcome to think again about the framework conditions for the bonus. The playthrough requirements and the low inclusion of the classics prevent a good assessment, as does the percentage value.

Nevertheless, the seriousness of the casino can be confirmed 100 percent. Fraud or rip-off at the online provider can be ruled out. The numerous awards and above all the EU license from Malta are irrefutable seals of quality.

Steffen Breitner
Bet now!
The SpinPalace Casino is particularly interesting for slot machine fans who are looking for top payout rates.
4.5| ||361 / 5.0 rated bySteffen Breitner
Comments
Write us your comment. All comments are moderated.

UschiDuschi

Absolutely creamy! Spin Palace is perfect for slot games and machines, as the name suggests. I think the different and many games are really good, I can cope with them and mostly even make a profit. But actually I use Spin Palace more for daddling a bit. So use the app to bet a little while on the go. I don't go with the biggest stakes though, so I don't lose too much money. But overall a really exemplary provider, which in my opinion is not a scam either.

written 73 months ago

Kerstin

I happened upon the Spin Palace Casino bumped into it and looked at it. However, the structure and understanding of the site is comprehensive and I immediately felt comfortable there. That's why nothing stood in the way of registering.

written 64 months ago

Heiko

I've been looking for bonus games for a long time and unfortunately found only a few interesting ones in a casino. However, the Spin Palace Casino offers enough in this case, which of course made me choose exactly this provider.

written 63 months ago

0 votes
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