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SpinEmpire experiences

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Gambling has been experiencing a kind of renaissance for years. A long time ago they were already on everyone's lips, but at that time the casinos were only reserved for certain sections of the population. Although everyone now has access to a normal casino, it is the online casinos that are currently causing a lot of excitement and attracting customers. One such online casino is SpinEmpire, which offers its customers not only a lot of games, but also security. There are no scams and rip-offs here as it comes with valid gambling licenses from Malta and Curacao. Our test also deals with other things related to this casino.

🥇 Best Vendor
Rating| ||74 2.0 / 5.0
🎲 game selection many different casino games
💻 Software NetEnt, Quickfire, Microgaming| ||87
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⚖️Regulation
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Our experiences at a glance

The experiences with SpinEmpire are very good in some points, so that the provider is certainly not behind has to hide from the competition. On the other hand, there are also some points that are not really satisfactory. The provider is absolutely on the right course here with the range of games. There is not only a very large selection of online slots, but also a no less impressive selection of card and table games. The player can also play very safely here, as the casino has valid gambling licenses from Malta and Curacao, which are unshakeable and which ensure seriousness. Also positive is the bonus, which not only consists of additional money to play with, but also free spins for some popular slots. On the other hand, the provider is less convincing when it comes to the user-friendliness of the site, the payment methods and the support.

Company EveryMatrix Ltd
Address Suite 10. Stock 4, Portomaso Business Tower, Vjal Portomaso, St. Julians, STJ 4011, Malta
Registration Number C 44411
Regulation/Licence| ||133 MGA, Curacao
Phone
Email
Live Chat yes

SpinEmpire checked: fraud or serious?

There is no doubt about the seriousness of SpinEmpire. The provider has a valid gaming license from Malta and is therefore beyond any doubt. However, the question of seriousness does not have to deter the customer, because it is common practice in the gambling sector. Who would want to play with a dubious provider? However, this is not a problem here at SpinEmpire, because the licenses are a soft cushion in this regard. In addition, there are other indications that this is an absolutely clean provider. For example, a look at the logos of the payment providers offered can help. Since you can definitely find one or the other provider with a very high level of awareness here, one can assume that these providers will also do their homework before offering their services. Because the image damage would be great if they were to be found at a dubious casino. Incidentally, the same applies to the manufacturers of the numerous games. There are also a lot of well-known companies that do not want to be associated with a dubious casino. In general, customers only have to worry a little about whether a casino is reputable or not. Because the really "black sheep" of the industry can no longer be found here. Word of dubious business practices would get around, so that the survival of the casino would be limited.

Offer

The offer is one of the big features of every online casino. Because even if things like licenses and the like play a very important role, most customers first look at what the provider has to offer in terms of games. The SpinEmpire shines here with many games from a number of categories. There is even a live casino – at least in theory.

The website of SpinEmpire
Vorschaubild Lobby SpinEmpireVorschaubild Support SpinEmpire

Slot machines

They are an integral part of every online casino today: slot machines . Because these slot machines can not only provide a lot of fun, but are also equipped with great graphics and animations. Oh yes, of course you can also win money here with a little luck. There are games from some well-known manufacturers. One of these manufacturers is NetEnt. NetEnt, for example, is launching slots like Guns 'n Roses or Motörhead. Microgaming or Quickfire are also among the providers who have their games in their portfolio here. If you are looking for an extra thrill and want to win even more in addition to the reel wins, you can stick to the jackpots. Some of these are also represented, for example the well-known Mega Moolah. Hall of Gods or Fruit Fiesta are other jackpot slots. Except for these jackpot slots, the player can test the machines in a mode in which only play money is used. In this way, interested parties without an account also have the chance to put the games through their paces in advance.

Card and table games

Without them, almost no online casino works: card and table games. No wonder, because card and table games have a very long tradition. Last but not least, Black Jack, Poker and Co. were and are already the focus of some well-known cinema productions. These games are of course represented here. There are several variants of blackjack, poker or roulette. The customer will even find the Double Exposure Black Jack here, which is difficult or impossible to find in a conventional casino. Video poker is also represented and is now one of the constants in the casino industry. But that's not all: if you want to relax with a leisurely game of baccarat, you've also come to the right place. As with the slots, it is positive that the customer can test the games in a free mode.

Scratch cards, Keno and Co.

Although these are not classic casino games , but these are also increasingly common in online casinos around the world. Scratch cards, for example, not only promise fun, but with a little luck, big wins. Similarly, Keno is a very popular lottery that has its origins in ancient China. Arcade games and various bingo variants are also available at SpinEmpire.

Live Casino

If you look at the bar with the available game categories, a Live Casino also appears there. However, the customer experiences a nasty surprise when he clicks on the corresponding link. Because the page spits out an error message. The live games page is not available, so no conclusive statement can be made as to which games are represented, to what extent and in what variants. Too bad, because a live casino is often the salt in the soup. It combines the unique atmosphere of a casino with the flexibility that only an online casino can offer. These are not computer-controlled games, but table and card games with real dealers and croupiers. These ensure a very special flair.

Bonus for new customers

The bonus is now just as much a part of the casino world as online slots or table games. It is usually given to new customers who have just set up an account with a provider. So it's a mixture of a thank you, an incentive to play and a chance to get to know the offer. A bonus can only consist of a pure upgrading of the deposit amount or also of another ingredient: Free Spins.

With SpinEmpire you are betting on a money bonus in connection with Free Spins. However, these are linked to the deposits. A total of three deposits are awarded and provided with a bonus. With the first deposit, the bonus is 125 percent up to a maximum bonus amount of 500 euros. There are also 100 Free Spins for Warlords. The second deposit is matched by 100 percent. The financial volume is 300 euros. There are 50 free spins for Motörhead on top. And last but not least, the third deposit can also bring a plus. The bonus here is also 100 percent, but the maximum amount here is limited to 200 euros. There are also free spins. 50 Free Spins on Fairytale Legends third deposit matched.

Deposit Bonus: Three deposit bonuses, total volume 1000 EUR
Bonus Terms:
Validity: 5 Tage
More bonuses: Free Spins

A bonus is always linked to certain turnover conditions. This means that he cannot just walk in, claim the bonus and cash out the money. He must first meet the wagering requirements if he wants to cash out the bonus. Unfortunately, the bonus T&Cs do not make it clear how many times the player has to wager the bonus before they can consider it cleared. It is only pointed out that the player can view this information in his personal account area. Unfortunate, because the customer naturally wants to know in advance what to expect. At least one learns in the bonus terms and conditions that a minimum deposit of 20 euros is required to be able to claim the bonus. In addition, the winnings from a bonus may not exceed the amount of 1000 euros. Any money above that will be erased. In addition, the player should be aware that not all games count towards the wagering requirements to the same extent. For example, while slots (except for classic slots) are counted at a full 100 percent, card and table games only account for a single percent.

Regarding the free spins, however, there is a small indication of how often a Amount has to be implemented. The Welcome Free Spins bonus has to be wagered 35 times. In addition, the prize money may not exceed 200 euros. Incidentally, the customer has five days after claiming a bonus to meet the conditions. If he fails to do so, the bonus and any winnings will be forfeited.

Deposit and withdrawal

The deposits and withdrawals are a very important point when it comes to making the and to show disadvantages of a casino. Because the more variants a casino has to offer, the more customers it will be able to win over. A certain variety has proven itself here.

The available payment options at SpinEmpire
Die Zahlungsoptionen bei SpinEmpire
Payment options: Skrill, Neteller, Visa, Mastercard
Minimum deposit: 10 CAD
Fees:
Account management possible in: Euro
Payout options: Transfer

Unfortunately, SpinEmpire treats this topic rather neglectfully, because the customer does not find out exactly which payment methods are accepted here. He can only guess from a few logos that are located in the lower area of ​​the provider's page. Here the customer will find the logos of Visa or Mastercard. Credit cards are still one of the most popular means of payment online and are accepted in almost every casino. Digital wallets are also popular. Above all, Skrill and Neteller have recently made a name for themselves and can also look forward to a wide acceptance. The logos of these providers also appear here. However, in order for the customer to be able to use the digital wallets, he must have a separate customer account there. The other logos of potential payment providers are not interesting for Canadian customers. Incidentally, the provider is giving away potential here, because prospective customers who may still be undecided are usually happy about a detailed list of deposit and withdrawal methods.

Security and regulation

In When it comes to security and regulation, the makers of SpinEmpire have nothing to blame. Because the provider is entering the race with a proper license from the MGA, the Malta Gaming Authority, and a license from Curacao. The MGA is one of the larger gambling authorities that has already licensed a number of online casinos, lottery providers and bookmakers from the sports betting sector. So fraud and rip-off are not an issue here. So it's no wonder that such an authority doesn't just issue its licenses, but pays close attention to a few important points.

One of these points is the security of customer data. Sensitive information is transmitted to the server both when registering and when logging in or when entering bank details. This information must be protected. Modern encryption is used for this, which is intended to make it impossible for third parties to access this data on the go. Should a provider slip up here, there is certainly no license. The same applies to fair play. If the provider does not ensure that the customer has no further disadvantages apart from the house edge, there will also be no license. Because the player must have the realistic chance to achieve good profits. To ensure this, random number generators in the form of software are used. Of course, authorities like the MGA also keep a close eye on this software – even after it has been successfully licensed. This is to ensure consistently good quality.

Support and customer service

Unfortunately, the support here cannotkeep up with the big casinos in the industry. This is mainly due to the fact that there is only one contact option - the live chat. Other options such as a phone number or a contact form do not seem to exist here. In addition, there is no FAQ section on the site that could help the customer. After all, some customers may want to troubleshoot themselves before turning on support. The service is therefore very thin overall, so that it is not sufficient for the "upper table regions".

User-friendliness of the website

A major shortcoming is sometimes the handling of the site. Although it is normal for casino sites to be a little more colorful and with a few banners, there is a banner here on the site that is likely to annoy those who are interested in looking around. The banner indicates a bonus - so far, so good. However, you cannot click away the banner. If you click on the X in the upper right area, you will still be redirected to a bonus page. This is a no-go, especially for people who just want to find out about various offers. You are forced to reload the page or use the browser's back button to go back to the previous page. In addition, the translation into Canadian is often very shaky. The bonus area looks like a jumble of letters without meaning. Improvements are urgently needed here! However, the free versions of the games are appealing.

Mobile App

There is no mobile app from this provider. There is also no mobile site in the traditional sense. But there is still the possibility to play some of the players via the browser of a mobile device. Unfortunately, there is no corresponding reference to this on the provider side.

Conclusion: Online casino with weaknesses

The SpinEmpire test can be viewed with mixed feelings. With a smile because the offer is right and the provider is properly licensed. The customer does not have to fear fraud or rip-off here. However, the crying eye should complain about the lack of a list of payment methods, the mediocre support and the error when calling up the online casino. Our experience shows that the provider urgently needs to improve.

Steffen Breitner
SpinEmpire is an online casino that can shine with many slots
2.0 / 5.0 rated bySteffen Breitner
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