Sugar Casino Experiences

Denise Schlüter

Reviewed by: Denise Schlueter – Casino Expert

Updated in February 2022

TheSugar Casinois still relatively new on the Canadian market and wants to go with it to outperform the competition with its offering. You can find out here whether the online casino has what it takes and what exactly is offered to you. We report on the Sugar Casino experiences that we made during our test.All information about security and the advantages and disadvantages of the provider - here in the large test report.

Our casino experiences at a glance

Vorteile von Sugar Casino

  • Wide range of games
  • VIP program
  • Games from popular providers
Rating and Fraud Protection
Overall Rating 4.5/5
Casino Review| ||106
Legality Available for players in Kenya
Controlled by Malta Gaming Authority
License Number MGA/B2C/295/2015
🎁 Welcome Bonus
Bonus Up to1,500CAD/EUR/USD + 100 Free Spins
Link to Provider To Casino
Allgemeine Geschäftsbedingungen T&Cs apply to all offers, click Play Now for more details on each bonus.
Top GamesDemos Available!
Slide 1 Das Spiel Bonanza.
Slide 2 Das Spiel Avalon.
Slide 3 Das Spiel Starburst.

… and+2,957 more slots

Spiele und Datensicherheit geprüft von
Software Provider
Bekannteste Spieleentwickler
More about game developers Read more
Payment Methods
Exceptions Warning: Only certain services count towards the bonus
Most Popular Payment Services
More information about payments Read more
Limits und wichtige Hinweise Be sure to check the full list of games excluded from the welcome bonus before placing a wager.
Sugar Casino Payout Details
  • 15 days
  • Up to 2,500CAD/EUR/USD per withdrawal
  • Jackpots are paid in full
More About Payouts Read More
Payout Ratio
Monthly Payout Ratio High, 96.00% on average
Audited by RNG certified
More about payout ratio Read more
Customer Service
Chat by 24/7 Live Chat Email
Available Languages| ||408 Englisch
Secure Link to Sugar Casino Site Visit Now

A first look at the casino games makes a good impression. Manypopular slots from the best manufacturers can be found. This is another indication that this is a reputable and reliable online casino. Of course we'll tell you in detail how our Sugar Casino experiences were in terms of game selection.

The company Gammix Limited is given as the operator of the casino. An old acquaintance when it comes to online gambling, whocan look back on a lot of experience. Based in Malta, the company operates several other online gambling halls. Accordingly, we know how important good quality and well-known game developers are.

Company Gammix Limited
Address 77, Spinola Road, St Julian, STJ 1730, Malta
License Number MGA/ B2C/295/2015
Regulatory Authority Malta Gaming Authority
Telephone +35627002270
Email|| |467 [email protected]
Live Chat Yes

This report gives you all the information regarding our Sugar Casino experience for the whole Casino offer. We focus on the topic of safety. Receiveall the details regarding the provider's gambling license and related obligations. We also deal with the bonus offers and conditions.

Our Sugar Casino test also includes an assessment of the website and software as well as the mobile casino. We tell you which payment service providers are available and check the reliability of the customer service. At the end we give you our assessment of the Sugar Casino in theComparison to the competitors and you can make up your own mind.

Sugar Casino in the test: Fraud or serious?

Player protection, security and seriousness should be the top priority when choosing an online casino. If you discover the MGA logo at the bottom of the provider's website, you can be sure: Itis a reliable provider. The Malta Gaming Authority is one of the strictest gambling authorities.

Sugar Casino isholder of an EU license from this authority with the number MGA/B2C/295/2015 and must therefore comply with all requirements and regulations. These include requirements for player protection and responsible gaming.

Direct contact with aid organizations such as GamCare or Gamblers Anonymous must be made possible. The provider complies with these and all other provisions of the MGA, whichSugar Casino fraud can be ruled out. Games from well-known manufacturers such as Microgaming and world-famous payment providers further underline the provider's seriousness.

The offer in detail

A detailed Sugar Casino test also includes a close look at the range of games - and that can be done to be seen. You will find popular slots from well-known manufacturers of all imaginable subject areas. Plus the classiccasino games roulette and blackjack, video poker and scratch cards as well as some bingo games.

The website of Sugar Casino
Die Homepage des Sugar Casino mit einer Casino Aktion.
Einige der beliebten Spielautomaten im Sugar Casino.

The best game developers at Sugar Casino include NetEnt and Microgaming, which shinewith impressive graphics and exciting bonus games. But Big Time Gaming or Red Tiger titles also offer you first-class entertainment. The virtual arcade has a great portfolio of games.

Online Casino

If we take a closer look at the slot offer for players at Sugar Casino, we come to the conclusion that atüber 40 Spieleentwicklern all types of titles and slot machines are offered. This game category occupies the largest place in the portfolio. Our Sugar Casino experience regarding the roulette games was also satisfactory.

Over 30 different roulette variants are available. The blackjack games also have over 30 versions. There are also video poker games, baccarat, scratch cards and Sic Bo as a dice game. So you can look forward to almost the entire range of games that await you in an online casino.

Best Live Casinos in Kenya not only offer first-class live dealer games, but also offer you outstanding transmission quality. The visit to the Sugar Live Casino showed that the provider can also keep up here. With the market leader Evolution and Pragmatic Live, the best manufacturers have been committed andover 100 live dealer games are waiting for you.

Sugar Casino Bonus: Bonus offer for one Blick

When it comes to ranking among thetop casino bonus offers, several factors play a role. On the one hand, the amount of the bonus and the associated conditions. The Sugar Casino Bonus even includesfree spins on the first deposit.

With this offer you can secure bonus and free spins on your first three deposits via the welcome package. To qualify for the new customer offer, aminimum deposit of 20CAD/EUR/USD is required. You don't have to pay attention to a special bonus code. The bonus conditions also show whether Sugar Casino is acting seriously. Details in the next section.

Welcome Bonus 100% up to 1,500CAD/EUR/USD + 50 Free Spins
Bonus Conditions 36x| ||563
Gültigkeit 7 Days
More Promotions Reload Bonus, Free Spin Promotions, Drops & Wins

To that To withdraw free money you need to wager theWelcome Bonus 36 times within seven days. A period of time that is a bit tight, but still doable. If you play with the Sugar Casino Bonus, there is a maximum bet limit of four euros to consider. The wagering requirements can only be met in slots.

However, some slot machines are excluded and are listed by name under the bonus conditions.The bonus was only available for deposits via Klarna, Zimpler or Trustly and could be selected. Customer service is always available if you have any questions. Free spins will be credited to you the day after your deposit.

UsuallyWinnings from free spins have to be wagered 35 times before they can be withdrawn. Free Spins winnings from the Welcome Package will only be converted into real money once the wagering requirements have been met correctly and in a timely manner. Winnings from the welcome bonus free spins are capped at a maximum of 250CAD/EUR/USD.

The Sugar Casino also has other promotions in its program. There areBonus and Free Spins promotions that you can participate in. They are listed under the heading Promotions. The VIP program, in which regular players can secure additional rewards such as VIP bonuses, also shows that the Sugar Casino is serious.

Deposits and withdrawals

Next we will report on our Sugar Casino experiences with the payment service providers. Our look at the cash register showed that the selection of payment methods is good. Theminimum deposit amount is 10CAD/EUR/USD. In the area of ​​eWallets you have the possibility to make a deposit with Skrill and Zimpler, or you can use this third party as inNeteller Casinos.

Instant Banking wird dir von MuchBetter sowie Klarna angeboten und außerdem kannst du deposit with Trustly. In addition, paysafecard and Neosurf are available as prepaid options. Themaximum deposit limit is 2,500CAD/EUR/USD. The money usually ends up directly in your account. Bank transfer takes longer and the minimum deposit is 50CAD/EUR/USD.

Sugar Casino Payment Methods
Deposit Methods Trustly, Zimpler, Klarna, Neteller , Skrill, paysafecard, MuchBetter, flexepin
Minimum Deposit 10CAD/EUR/USD
Fees None
Akzeptierte Währungen EUR
Withdrawal Methods Bank Transfer, paysafecard, Neteller, Skrill, Zimpler

One Withdrawal is possible from a minimum amount of 30CAD/EUR/USD. Bank transfer, Trustly, Neteller, Skrill and Zimpler are available. Which payment service provider you can use to make a withdrawal also depends on how you deposit. For security reasons, online casinos always prefer to withdraw using the same method that was used to deposit.

The maximum limit per transaction is also 2,500CAD/EUR/USD. Additional fees are not charged by Sugar Casino when depositing or withdrawing. However, sometimes costs may be incurred by the payment service provider. In addition, anID check is mandatory before a withdrawal to ensure that the money ends up with the rightful owner.

Security and regulation

As mentioned at the beginning, an official gambling license is of the utmost importance in terms of security and seriousness. The EU license that Sugar Casino has is also valid for players from Kenya. The gaming license was granted by the Malta Gaming Authority, thevery high security standards pursued.

Casino operators with an MGA license arecommitted to comprehensive player protection. This includes the fact that every customer has the opportunity to set their own deposit or loss limits. A game duration can also be specified and there is the option of temporarily or even indefinitely excluding yourself from gaming operations.

The conditions also include regular monitoring of the payout ratios of the games offered and of the random number generator by independent test laboratories such as eCOGRA or GLI. This eliminates cheating or cheating and ensuresfairness in the game. Furthermore, the casino must be operated via a secure website.

The IT security company Cloudflare Inc. has taken on this task in the Sugar Casino. State-of-the-art SSL encryption technology ensures thatsensitive customer data and payment transactions are protected and are inaccessible to unauthorized third parties. Thus, the Sugar Casino can be classified as safe, because all security requirements are met.

Sugar Casino customer service

Did a deposit or withdrawal not work, or are there questions about a bonus offer ? Customer support at an online casino is there to help you. This is where direct contact with the customer takes place, so awell-trained service team is important. In addition to good specialist knowledge, the contact options are also important.

At Sugar Casino,Live chat, email and a contact form are available to you. A telephone service hotline has not been set up. Live chat is the quickest way to get in touch with the service staff. There you will be answered quickly and friendly. He can be reached every day between 10:00 a.m. and 11:00 p.m.

Unfortunately, no Canadian-speaking employee was available during our Sugar Casino test. It would be nice if this could be changed. Sugar Casino has come up with a good solution for the FAQ area. If you click onHelp and Support, you will alreadyanswer some frequently asked questions.

Benutzerfreundlichkeit der Webseite

The Sugar Casino website is clean and beautifully designed. Current promotions are displayed in the upper area and the main menu is on the left. The game categories are chosen somewhat unfavorably. Because there isno section for table games like roulette or blackjack. But you can find them by entering the search function. The games load quickly and both the software and the website are state-of-the-art. There was also nothing to complain about in terms of the gameplay for our rating.

The mobile app from Sugar Casino

Playing on the go is no problem with the provider. Almost all titles are playable on smartphone or tablet, as well as in thebest mobile casino apps. The Sugar Mobile Casino is extremely successful and can be operated excellently via touchscreen. Since the website has been optimized for mobile use, it is not necessary toDownload a Sugar Casino app.

It doesn't matter whether you have an iOS or Android device available, the display automatically adapts to the screen size of your mobile device. You also haveaccess to the live casino and the option to pay out or deposit. The only important thing when playing on the go is a good and stable internet connection.

Conclusion: Casino with a great overall package and high security standards

The provider did well in our test. Our Sugar Casino experiences have shown that you don't need to worry about security and player protection at the virtual casino. This is also ensured by the MGA license with its strict requirements. A great game selection, aexcellent mobile casino, top live dealer games and a good welcome package - what more could you ask for?

Well, that the customer service via | ||712Live Chat nicht 24/7 erreichbar and is not offered in Canadian could be improved. A section for table games or even roulette and blackjack would also be desirable. Otherwise we were very satisfied with the offer and it is quite possible that we will soon be able to list the Sugar Casino among thebest reputable online casinos.

Denise Schlüter
Play now!
The Sugar Casino offers high security and a great overall offer.
4.5/ 5.0
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