Vegas Hero experiences

In gambling there there is a city that has always been referred to as a gambling Mecca: Las Vegas. Of course, it is particularly interesting to take a close look at a casino that creates a certain connection to the number one gambling city. TheVegas Hero. This is an enormously young provider who has yet to earn his spurs on the market. However, according to our Vegas Hero experience, some promising approaches can be discovered in the portfolio. In the following, we will take a detailed look at whether these continue with a more detailed check and how seriously the young provider works.

🥇 Best Seller
Rating 4.0 / 5.0
🎲 Number of games 1,300+
💻 Software provider 10+
🎁 Welcome Bonus up to 1,000CAD/EUR/USD + 50 Free Spins
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18+. Terms and Conditions apply. Responsible Gaming. Gambling can be addictive.

As in every industry, there are of course some providers in the gambling sector who are not quite so serious about seriousness and honesty. Every player is therefore only strongly advised to deal very carefully with the framework conditions before opening an account in a casino. In the case of the Vegas Hero, we can also give the all-clear at this point: The provider provides no reason to doubt its seriousness and can be described as an absolutely trustworthy provider in our eyes.

Our experiences in the Overview

The provider has been involved in the market for a good two years. In a way, there is still a bit of a lack of experience here, but that doesn't mean anything. Behind the website is Genesis Global Limited, which is based in Malta and is also licensed and regulated by the competent authorities there. The provider also works with numerous well-known developers, who have ensured an enormously colorful portfolio with a large selection. Some of the providers involved are, for example, NetEnt, Microgaming, Evolution Gaming or Quickspin.

Company Genesis Global Limited
Address Tagliaferro Business Centre, Sliema, Malta
Registration number MGA/CL1/1150/2015
Licence Malta
Telefon (0800)7241089
Email [email protected]
Live Chat Yes

Under the license of the Malta Lotteries and Gaming Authority, Vegas Hero offers an amazingly large portfolio. Players can choose from more than 1,300 games and are therefore well looked after. Games from different categories are offered, which means that the control offered can be made a bit easier at the same time. The provider is also well positioned in the checkout area and presents players with an appealing variety of payment methods. The customer support, which can be reached by email, phone and live chat, is also convincing.

Vegas Hero Check: Fraud or not?

To check the seriousness of the provider , a look at the licenses in the Vegas Hero test is enough. Here the casino is equipped in several ways and, in addition to the license from Malta, also has a license from Curacao and the British Gambling Commission. The license from the Maltese authorities is particularly relevant for the players from Kenya. This license guarantees that the provider works seriously every day and that Vegas Hero fraud can be ruled out. The whole thing is additionally secured by the fact that the payout quotas and random number generators are checked regularly.

In connection with the trustworthiness of the provider, the cooperation with Gamblers Anonymous and Gamble Aware should also be mentioned. In addition, SSL encryption is used here, which protects players from attacks by third parties.

Overview of the offer

Vegas Hero's current focus is solely on it on the various slot games. The provider offers its players such a large selection of classic slot machines as well as modern video slots in its portfolio. In detail, this means that players can choose from over 1,300 games. Compared to the competition, this is a real statement and not many providers can keep up with such a large selection. Renowned developers such as NetEnt, Microgaming, NYX Interactive or Play N' Go are involved in the offer. These holdings show that customers can also rely on high quality.

The Vegas Hero website
Preview: Homepage von Vegas HeroPreview: Spielauswahl bei Vegas Hero

According to our Vegas Hero test, the range of games is divided into different categories. The provider provides slot machines and slot machines.

Another note: According to our Vegas Hero experience, all games on offer are available without a prior software download. The website provides the games as an instant game variant, which is started in the respective browser. System requirements or free storage space do not have to be taken into account.

Vegas Hero Bonus: Collect up to 1,000 euros and 200 free spins

As a young provider, Vegas Hero can of course, above all, offer a lavish welcome offer Draw attention to yourself. New players can look forward to a rich bonus that is given out in the form of a deposit bonus and free spins. The special feature: bonus money is not only available with the first deposit into the player account, but with the first four transactions of the player. It is important to note that a minimum amount of ten euros must be paid in, and a Vegas Hero bonus code must also be used from the second deposit onwards.

The first transaction runs without entering a code and brings the Players a 100 percent bonus up to 200 euros. In addition, the 50 free spins will be activated, which will be transferred to the player account in packages of ten games over the next five days. The second deposit amount is activated with the bonus code "WHER02" and brings a 50 percent bonus up to an amount of 200 euros. The third and fourth deposit give customers a 25 percent bonus of up to 300 euros. The codes “WHER03” and “WHER04” must be used for deposits. Attention: Deposits made with Skrill or Neteller cannot qualify for the welcome offer. A well-known requirement that other providers also apply to theirWelcome Bonuses.

Deposit Bonus: up to 1,000CAD/EUR/ USD + 50 free spins
Bonus terms: 40x bonus, 1x free spins
Validity: 14 days bonus, free spins 24h
More bonus offers: Promotions for existing customers, VIP program

Once the free spins have been transferred to the player account, they are valid for a period of 24 hours. The free games can only be used for the specified game, at the same time all winnings from the free games can be paid out. However, the maximum winnings from the free spins are limited to an amount of 100 euros. For the bonus money, the provider requires a 40-fold turnover of this amount before a payout can be made. Here, too, a maximum period must be observed, which is a bit more generous at 14 days. All in all, these are quite feasible conditions. Only the win limit for the winnings from the free spins is a bit negative. In view of the up to 1,000 euros bonus sum, the criticism of the players should be very limited.

Deposits and withdrawals at Vegas Hero

As the Vegas Hero test report shows, the players can choose from ten different payment methods. For example, the credit and debit cards from Mastercard and Maestro are offered. In addition, payments to the player account can also be made with Sofortüberweisung (Klarna), Giropay, Neteller, Ecopayz or Zimpler. The minimum amount required for deposits into the player account is ten euros, the maximum for transactions varies from payment method to payment method. Plus point: The provider does not charge any fees for deposits into the player account. Thus, players are free to choose between numerous good options and the overall impression here is very positive.

Vegas Hero payment methods
Zahlungsmethoden bei Vegas Hero
Deposit methods: Sofortüberweisung, credit cards, debit card, Entropay, Giropay, Neteller, Ecopayz, Zimpler, bank transfer
Minimum deposit: 10 CAD
Deposit fees: none
Accepted currencies: EUR
Payout methods: Bank transfer, debit card, Neteller, Ecopayz

The payout area in our Vegas Hero test is also convincing at first glance. One reason for this is above all the fact that the payouts are also carried out free of charge. In addition, withdrawals from the player account are possible from an amount of ten euros. It is typical for the gambling industry that the players have to use exactly the same method for a payout that was used to pay into the player account. If you deposit with Neteller, you would have to pay out via Neteller again. Before new players can make the first payout from the player account, the provider also requires proof of identity. According to our Vegas Hero experience, the maximum payout amount is 2,300 euros.

Security and regulation

Security in a virtual casino is a point that players should always pay close attention to. After all, only reputable providers can assume that the winnings will actually be paid out. With Vegas Hero, there are no problems around the payouts and the rest of the game. Anyway, the provider works under an official license from the Maltese Lottery and Gaming Authority. And of course, this authority takes a very close look at what “their” licensees are up to. In our opinion, Vegas Hero fraud can therefore be ruled out.

The provider provides further proof of the serious working method with SSL encryption, which protects customer data from being accessed by criminals. Every player can therefore rely on the fact that their personal information is always transmitted in encrypted form. The partnership with numerous top providers, Gamblers Anonymous and Gamble Aware also confirm the positive impression once again Customer care is often difficult. With its support department, Vegas Hero impressively proves that there is another way. The provider not only offers customers advice by email, but also provides a toll-free telephone hotline and live chat. It is possible to contact us by e-mail around the clock. As a rule, players can also rely on the provider providing Canadian-speaking support. The employees can therefore always answer their own questions appropriately and ensure that the consultation does not take up too much time.


Gerade die jungen Anbieter auf dem Markt tun sich im Bereich der Kundenbetreuung oftmals schwer. Dass es aber auch anders geht, stellt Vegas Hero mit seiner Support-Abteilung eindrucksvoll unter Beweis. Der Anbieter bietet den Kunden nicht nur eine Beratung per Mail, sondern stellt auch eine gebührenfreie telefonische Hotline und einen Live-Chat zur Verfügung. Möglich ist die Kontaktaufnahme per Mail rund um die Uhr. In der Regel können sich die Spieler zudem darauf verlassen, dass der Anbieter einen deutschsprachigen Support zur Verfügung stellt. Die Mitarbeiter können somit immer treffend auf die eigenen Fragen antworten und sorgen dafür, dass die Beratung nicht allzu viel Zeit in Anspruch nimmt.

It might be even faster if the players obtain their information themselves. For this purpose, the provider's FAQ area can be called up, in which the most frequently asked questions of all players are answered. Of course, if the customers want to know something specifically about their own player account, the FAQ section does not provide any answers.

User-friendliness of the website

In terms of user-friendliness, the provider is showing its youthful age again quality. The website has an extremely modern structure and offers different graphics in the small menus for the game selection, for example. In addition, the structure is extremely clear. Every player can orient himself here in no time at all. Even if you have never played with the provider before. We did not find any disadvantages due to waiting times or excessive loading times in the Vegas Hero test report. A clear plus point is the fact that the game library also offers most games in a demo version. With this, players can get started without having to use their own money. Incidentally, there is also a search function so that you can search for specific games on offer.

Mobile App

Of course it's no real surprise that the young provider has its own Vegas Hero App provides. The mobile influence is increasing as more and more players place their bets using their smartphone or tablet. The Vegas Hero app can be used without prior software download. Customers only have to call up the website with their device and can then place their bets without further ado. So the provider does without native download apps, as we do from otherGambling Apps know. A disadvantage is not felt for the players. It's a pity: Not all games are available in a mobile version yet. With such a large selection, that's not surprising, although the mobile offer is constantly being expanded.

Conclusion: Really strong impression of the hero from Vegas

The provider is one of the most interesting newcomers on the market and can show really convincing performance in our test report. The clear highlight in this case is the range of games, which consists of more than 1,300 games. At the same time, the provider also scores points in the area of ​​seriousness, where the license from Malta confirms safe dealings with customers at all times. The welcome bonus, with which Vegas Hero can put numerous otheronline casinos in the shade, should also trigger joy. Up to 1,000 euros as a bonus amount is more than just impressive, especially since 50 free spins are also credited here. So the bottom line is that our Vegas Hero experiences are extremely positive, negative impressions hardly matter. If you still don't like the provider, we recommend that you take a look atthe latest online casinos list.

Steffen Breitner
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Vegas Hero convinces in almost all areas, but above all with the great game selection.
4.0 / 5.0 bewertet von Steffen Breitner
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